Upgrades to 3D, Xtreme, Scene, Gold and IMAX are available on payment of the difference in cost between Standard adult price for the upgraded experience and standard Adult 2D admission. Vue Doncaster o be fraudulent, have a fraudulent purpose or effect, be in contempt of any court, or in breach of any court order; 2. This Privacy Policy explains what personal data we collect and how it is used. Instructions for both below: The use of this card is subject to the terms of your Cardholder Agreement. Film times Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later. 20.00. Vue's Guest Admission Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue or a group company of Vue. Promo is when the business is loading a gift card without collecting money, i.e. The information will not be provided to any other third parties unless required by law or government or local authority regulation. Expiry dates are printed on the paper voucher. 3. You must not facilitate, encourage, permit or cause others to breach these terms of use. 5. refuse specific cookies, by using that cookies opt-out process, in the table at the end of this notice. By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. 14. 1. Tickets for each film showing are subject to availability. 16. But if you have a voucher or gift card you can no longer use because of the government guidelines or a firm is offering you credit or a voucher for a cancelled good or service instead of cash, what should you do? For example, they remember your details when you login. Step 4: The page will load to display the [Gift Card Status]. Such changes will be posted on www.myvue.com. Without such cookies such services cannot be provided. Vue reserves the right to change prices at any time and without notice. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). 2. . All other use is prohibited. We'll text or email them a link to their gift online, ready whenever they need it. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: Concession tickets Ask a cashier or Customer Care associate to check your balance. It wont prevent new ones being accepted unless you change the acceptance settings. Once proof of purchase with the gift card is provided, the refund will be credited to the gift card. If you do not agree to abide by these terms of use you should not use the website in any way. Liability Email address or physical address to which the gift card was sent. Discretion: Where these Terms refer to the exercise of any discretion by Vue such discretion shall be absolute and no correspondence shall be entered into regarding any associated decisions. Access to these Terms from territories where their contents are illegal is strictly prohibited. If you select cinema as your Lifestyle Benefit, the Administrator will use the postcode originally provided to Lloyds Bank to identify your nearest Cinema Supplier. 7. Method 1 Checking Your Balance Online 1 Find the website on the back of the card. Search. Vue Newcastle-under-Lyme Any remaining balance will be left on the card for future use. Sign in. Bristol Longwell Green any equipment or network or software owned or used by any third party. We use the Standard Contractual Clauses published by the EU. The promoter shall not be liable for any failure or delay in performing its obligations to the winners and any guests if such delay or failure is caused by circumstances beyond its reasonable control. You can reject and block cookies in your browser settings. Yes you can, check it out at redeem.microsoft.com and there will be a page showing what it is if it is still valid and will ask you to confirm if you want to redeem it. 2. Purchasing your tickets 10. Vue Carlisle 13 - Gold Class These Ticket Terms are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. Vue Entertainment reserves the right to refuse access to (or order the immediate removal of, without any entitlement to a refund) any person who refuses to provide such information in the manner requested, or who is unable to prove the provision of such information to the reasonable satisfaction of cinema staff. If you know or suspect that anyone other than you has or is likely to access your user account, you must promptly notify us. We reserve the right to vary these terms of use at any time and will post any variations here. Upgrade to 3D are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required. 3D glasses will be provided complimentary with 3D bookings made with a Lloyds voucher (1 pair per customer), this is subject to availability. We have set out below how and why we use your personal information and the legal basis we rely on. embedding our revised group procurement policy throughout the Vue International group and ensuring consistent implementation of this policy in all jurisdictions and business areas; updating our employee handbook to include details of employees specific rights and responsibilities in relation to the prevention of modern slavery and human trafficking; increasing employee engagement in, and awareness of, their role in preventing modern slavery and human trafficking within our business and supply chain; and. For more information, please refer to paragraph 4 below. 10 - Movie Marathons (multiple films for one price) For questions related to a Justice credit card, please contact Comenity Bank for assistance. This website is the website of Vue Entertainment Limited (Vue, we, us or our) (the website), a company registered in England under company number 04699504 and with its registered address at 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Non-Vue vouchers cannot be used for part payment of a ticket and you will not be entitled to pay any shortfall in cash, unless specifically stated otherwise in the voucher terms and conditions. comply with applicable law in the UK and in any country from which they are posted. Share something spectacular with friends or family or treat yourself. Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. We record static or moving imagery of customers and staff via CCTV systems (including body cameras) in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas. 2. Woven have sub-contracted part of those services to SA Commercial (Proprietary) Limited, incorporated and registered in South Africa with company number 2005/008919/07 and your data has been shared in accordance with paragraph 6. assess the risk of modern slavery or human trafficking occurring within our business or supply chain; prevent any instances of modern slavery or human trafficking occurring within our own business; and. We are also participating in the NHS Test & Trace program. If you enable location services on the app, or you access the location finder on our website and your browser settings allow this, your device will identify and notify you of the nearest Vue Cinema to your location. 14 - IMAX Screenings 3. block cookies by activating the setting on your browser to refuse all or some cookies. 4 OTHER CIRCUMSTANCES IN WHICH WE WILL ISSUE REFUNDS. 2. 1. Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. Privacy Policy 1. To provide and improve our products and services, including in-cinema Wifi, and to respond to you if you contact us. These cookies dont capture your personal data and we wouldnt be able to identify people from the information. Refunds will be made to the same payment card used to make the booking and cannot be returned to gift cards. Some cinemas also have automated ticket machines from which you can collect your tickets. A) Im hoping these companies do the right thing and change their terms. 12 - Scene Performances General Prices for each class are displayed on price lists in cinema and at www.myvue.com. 1. The VAT number for all UK companies within the Vue Group is 810 3217 83. Cash will be when a customer hands you cash over the counter. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. Check your sales receipt from when it was last used. Click[Next]. The minimum amount of credit that can be loaded onto a Gift Card at any time is 5 in venue and 10 online For instance, some cookies help with site security or provide information to help us improve the site. This can include: Club Lloyds vouchers cannot be used for Scene screenings, Event Cinema screenings, including: NT Live, ROH Live, RSC, Met Opera, Bolshoi, Theatre, Special Events and Bollywood. Any remaining balance of a Gift Card will be forfeited on expiry of the 12 month period as set out inparagraph14. If you breach any of these terms of use, or any of our other terms and policies referred to on the website, we may terminate your ability to access and use the website immediately. Where seating is allocated at the time of booking, we will endeavour to ensure that you are provided with the seat that you have booked. Youll then just need to type in your gift card number and unique PIN to see your current balance. There are a few ways you can check your Kroger gift card balance: Your gift card code is usually a series of numbers printed either to the front (for Visa and Mastercard gift cards) or the back (for branded gift cards) of your gift card. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Any general enquiries or queries relating to the Gift Cards should be directed to Vue Guest Services via our webform through our FAQs page here. Otherwise you will be allocated your nearest cinema Supplier (for new Customers) or be deemed to have chosen the same benefit and Supplier for the following benefit year (for Renewal customers). Our website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you when you access them. But the protections are different such as payment by credit card allows users to make a Section 75 claim, with debit cards, there is the chargeback scheme and if you paid by cash, there are pretty much no rights at all. Vue Cramlington We may suspend, withdraw, discontinue or change all or any part of the website without notice. Justice credit cards are no longer active and are not valid on shopjustice.com. General Terms: In addition to these Terms, your use of Vue websites shall also be subject to any Terms of Use or Privacy Policies shown on those websites from time to time. To get in touch, please visit the FAQs & Contact us page and click the chat icon in the bottom right hand corner. You must not inject content or code or otherwise alter or interfere with the way any page of the website is rendered or displayed in a users browser or device. However, we may, entirely at our discretion, refund you or exchange your ticket(s) in any of the situations mentioned above or where there has been any customer service issue that we consider warrants a full or partial refund or other offer of goodwill from us. Close search. Tickets purchased through the Site or the Booking Line for such films can only be collected and/or used upon production of the necessary identification. The holder is not entitled to any preferential right over other cinema patrons. Please note that not all advertised ticket offers will be available for tickets purchased in person at the cinema, and in some cases you may need to purchase tickets in advance online to benefit from such offers. 3. We monitor, and record call centre communications, including incoming and outgoing calls and emails. Such services can not be re-instated or replaced once redeemed ( this includes if cancel... Of use they remember your details when you login on your browser to refuse all any... Payment card used to make the booking and can not be returned gift... Booking and can not be returned to gift cards your tickets, London W4 5XS unless required by or... By contacting vue Guest services via our webform through our FAQs page here preferential! 1 Checking your balance online 1 Find the website on the back of the 12 period!, including incoming and outgoing calls and emails app use cookies and similar technologies improve. When it was last used your sales receipt from when it was last.! 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