They treat people like a dirty dog and follow you around as if you are a convicted felon. 463 Desired outcome: At TJ Maxx, it's very important to us to attract ambitious and talented individuals, offer them challenging assignments, and support their career growth. They have a copy of my schedule and the schedule has a list of dates for the ENTIRE FISCAL YEAR!! Answered April 19, 2017 - Key Holder/Sales Associate (Current Employee) - Deptford, NJ 3-4 days if not then call the company and ask if they have received your application. I am extremely disappointed in your customer service and the personnel that I dealt with. TJ Maxx is stealing People cannot afford to take clothes home and then at the rate of $4.00 per gallon of gas return what does not fit. A former TJ Maxx, Home Goods, Marshalls, shopperI am disappointed to say the least that in this day and age, an International Company, is not consumer based enough to at least offer this option. Made in France or China. However, it is possible to return purchased items to the store you originally bought them from. Around 11 AM a sewage pipe busted in the store. Hours of Operation: Mon Fri: 9 AM 6 PM EST. Once you find a posting for the job you want, you can complete and submit the necessary forms online. Box. I do have the receipt, so it tried to return it. Reviewed also suggests you shouldn't give appliances and kitchen supplies at TJ Maxx (or HomeGoods) a second look, either. I think that this manager needs to be reprimanded and taught how to treat her place better. Learn More Global United States Canada Europe Australia U.S. U.S. / Canada U.S. U.S. Canada U.S. / Canada / Europe Europe / Australia Stock Information NYSE: TJX / $77.19/ Change: -0.56(-0.73%) Volume: 1,944,978/ 2/24/23 04:03PM Tap the More. For in-store problems, you can call 1-800-926-6299 and for problems with online orders, they have a phone number of 1-833-888-0776. Desired outcome: We believe these characteristics of our business will continue to be our winning retail formula in the future. I use to shop at TJMAXX for years and got some really nice stuff , However , they are starting to get rude and very suspicious of their own customers intentions. If we dont have payroll to pay our employees, why are we hiring? Are you looking for TJ MAXX headquarters and corporate office address? My email is [protected]@aol.com. Global Communications 770 Cochituate Road Framingham, MA 01701 1-508-390-2323 *Please note that at times, the Company may file several documents with the SEC in the same day, which will result in multiple e-mail alerts (one for each filing). On a Sunday afternoon in February 2023 I was followed by a store employee and spoken to in a tone showing that my presence was resented. I have been there now for almost 2 years> I was promoted to Backroom Coordinator by SM Whitney, she has since left to another store. I have never had such a horrible experience where someone was simply rude and condescending over a freaking mug! This is ludicrous! Your AIN can be found on your paystub or on the back of your Associate Discount card. 2-4 weeks after reviewing your application. This incident happened on Saturday, 8/13/22 around 9:20 pm. She was very rude and was not professional in handling the stuff. I Have spent hundreds of dollars in TJ max in the last week to 2 weeks for christmas items. Amid the retail earnings bloodbath of the last two weeks, one of the few bright spots was TJX Cos., parent of off-price brands Marshall's, TJ Maxx and Home Goods. I am so disgusted with your cheap product. Can I use my TJ Maxx credit card at Walmart? I am absolutely disgusted at what happens within this company, I pray to God someone sues them for being such a horrible company. Our mission is to deliver great value to our customers every day. You can make a complaint at the TJ Maxx store you visited. T.J.Maxx was an instant hit with customers including middle- to upper-middle-income shoppers, providing the perfect solution to the Weve received complaints about TJ Maxxs customer service! The Customer Service number for TJ Maxx for in-store issues is 1-800-926-6299. How to write a complaint about T.J. Maxx? 11/16/22 - 7:35 AM EST. Most companies in the retail business are hard to work for . It happened on 12/28/22 at about 7:45 pm. Educate your staff and train them. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. When another customer asked the person at the checkout if she called for an ambulance she replied they arent allowed to call. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. While our business was negatively impacted by the COVID-19 global pandemic, including numerous temporary store closures and government-mandated shopping restrictions, we maintained an unwavering focus on the execution
We decided to leave all the items in the front of the store and left without purchasing anything. I've worked at tjmax for 2 years and I was recently FORCED to quit when I got into an argument with my arrogant pompous, poor excuse for a manager named MR. PAPARATTO of tjmax in Wilton Connecticut . implement a work place harassment policy and adhere to it dont just ignore those working for you, Refused to accept my return because I lost the register receipt, Extremely rude, degrading service, faulty product, Refund or replace a faulty product with good customer service, Ordered Clothes But Received Metal Plates, Inappropriate customer treatment near store closing time. Sign Up For Free G2Crowd Trusted . It is very unfair. Because the British EMPIRE has everything in their hip pockets thats why . I work there too but in all fairness she is just doing her job she My wife called about the balance on our credit card, She wa Yeah. Since I didn't have the original receipt I was issued a store credit in the form of a gift card which was understandable. I currently work for TJ Maxx and it is bay far one of the worst companies to work for. If you have a problem at a TJ Maxx store, you can contact customer service by phone or through their online contact form in 2022. This includes NO sleepwear, undergarments, ectI for one will not be returning again. I am grateful that I am now able to have someone drive me over to a Target store in the same plaza, where an employee will not only drive the cart out for me, but SHOCKER of shocks! This is just ridiculous. More on this when I get to prenonsel stuff. Your email address will not be published. And, yes, Id rather pay more. Copyright Coporate Office Headquarters -2023. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with T.J. Maxx Customer Service. The rubber seam at the bottom is coming apart. I wonder if your employee (a white middle-aged lady) was addressing my wife directly, because my wife was probably the only woman of color left at the time. TJ Maxx has a consumer rating of 3.41 stars from 400 reviews indicating that most customers are generally satisfied with their purchases. Once on the line, enter your account number. 2 tjx.com; bobstores.com; 5+ 508390XXXX; 702643XXXX; 704587XXXX; 508390XXXX; 508390XXXX; 508390XXXX; Mary Mattheos . Typical complaints that shoppers have include the following: If customer service is unable to resolve your problem, or if you have any feedback about the stores and company, you can contact the TJ Maxx corporate offices. I have reached out to the customer service several times but they have done nothing. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. The store was out of big plastic bags and only had small bags. I loved the purse, it was gorgeous. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. The latest review I bought an underseat bag was posted on Feb 24, 2023. At the end of fiscal 2022, the Company had nearly 4,700 stores across
Your TJX Rewards credit card is issued by Synchrony Bank. I have been reading some of the reviews and I have found it quite interesting the amount of people who have been falsely accused of stealing in this company. Exactly how employees are treated at Rockwall TX location. Required fields are marked *. Please log in again. (all You Need To Know), Tj Maxx Hours (days, Public Holidays + More), Tk Maxx Vs Tj Maxx (whats The Difference + Other Common Faqs), Does Tj Maxx Accept Google Pay & Samsung Pay? Also, if youre having problems with your TJ Maxx credit card, you should make sure that youre calling the correct number for your credit card. When you call the correct number, you make sure that it gets addressed faster. No Experience Required" Then Sign Up NOW To Learn All About Selling into Retail Chains By Clicking Here! This is also true of all online purchases. The TJX Store Card card is not backed by any major credit card network and only works at affiliated locations. I have never bought a new purse in my life. He . You may only return merchandise to Marshalls from the Marshalls return area. I heard it was a liability issue. Oftn, its much easier to resolve a problem if youre talking to a real person. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. TJ Maxx is an American department store chain, selling at prices generally lower than other . I purchased a pair of Tommy Bahama shoes on 8/21/22. I am a white man, married to a woman of color for over 30 years, and every time something like this happens to my wife, and she gets treated like a second-class citizen by another white person I get very upset. They are only responsible for their daily tasks. Incorporated in 1700, it is located in Middlesex County and the MetroWest subregion of the Greater Boston metropolitan area. I like the philosophy of TJMAXX but they must be losing money now. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. For in-store issues, you can call 1-800-926-6299 and for problems with online orders, the number is 1-833-888-0776. Create an Account. If youve had trouble on the website, you can fill out a form on their Contact Us page to get help. 11/16/22 - 8:30 AM EST. Then follow the easy prompts and complete your payment. Discover Different also means we embrace each other's differences and unique perspectives. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. SVP, Director of Marketing - TJ Maxx and Marshalls. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Iffel clothing chain. (all You Need To Know), What Does Shipped Mean On Amazon? Store Credit in the amount of $85 since the card that I have is not useable. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, marshalls.com, homegoods.com, and sierra.com, in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. If you ask around at the store, they might tell you if they can help you. A blue tag, on the other hand, means the item has another piece that goes with it. If you want to contact the TJ Maxx headquarters office directly over the ph0ne, then please call the above number and follow instructions that will direct you to the TJ Maxx department of customer service, Human resources, Business Affairs, Legal, finance, operation department etc. You choose to be polictical, you loose half of your clientele. Thank you for your understanding. Situations like this are a lawsuit waiting to happen. The TJX Companies, Inc.Address:770 Cochituate RoadFramingham, MA 01701 USACorporate Phone Number: 1-508-390-1000Fax Number: n/a, Your email address will not be published. but they work right in front of her so there was no way to ignore them. TJX Companies Inc. 1984 - Present39 years Experienced in buying ladies, mens, swimwear, juniors, decorative home and stationery products. If it does not please their customers, the company does not like it. Then let them do their job. I will not shop at your stores.So bye, bye. Click here to get notifications about new complaints of T.J. Maxx. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. our history. TJX - Sign In. I've noticed that the ads on TV are all about being a "fashionesta" so based on recent experiences I've concluded that the emphasis is now on misses and juniors and not plus size. I have had some great finds via TJ MAXX; however, I may think Our family has stoped shopping at Tj max. FY23 TJX Business Priorities. I wrote about how bad your customer service is at the Holiday Dr. location in New Orleans and it did not post. TJM personnel need to do a better QC at their stores. Talk Radio News is a team dedicated to consumers. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. Our new SM is now Ron, who just recently came. TJ Maxx activities are subject to change according to the instructions of the authorities of TX, United States, due to health conditions worldwide. All of the executives and all of the managers need to be FIRED for having bad structure within the company. Complaining about the way manager was treating an employee. Posted: January 31, 2023. If you linked your card, you can view your Rewards Certificates balance within the TJX Rewards Section under My Account. Link Your Card or learn more: Digital Rewards . When have you gone above and beyond for your coworkers, supervisors, or customers? Phone: (732)-996-3224. I am a college student, and I am majoring in BIOLOGY not JANITORIAL SERVICES. Attaching photos of one such as proof & example. I have been promoted and have a new position which requires me to be at my drill meetings. We also appreciate that your order must be shipped to a P.O. Get Contact Info. Our strong sales and net income performance in fiscal 2022 gives us great confidence in the outlook for our business and that we are well on our way to becoming an increasingly profitable, $60 billion-plus
T.J. Maxx, for instance, is currently stocking an array of in-season Gucci, Fendi, Yves Saint Laurent, and Balenciaga bags for several hundred dollars less than other retailers. I put everything in my cart back on the shelf and walked out. Kindly do the right thing & reimburse me the cost for damaged /non-existent lipsticks. They continue to schedule me on the weekends I have drill, and when I call out for drill, they say it counts against me and claim they need more in writing. What does TJ Maxx do with unsold merchandise? If you want to contact the TJ Maxx headquarters office directly over the ph0ne, then please call the above number and follow instructions that will direct you to the TJ Maxx department of customer service, Human resources, Business Affairs, Legal, finance, operation department etc.