Call ( Every listing contains the ". If the price is fixed you can always reach out to a seller if there is any room. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. As said, verifying the authenticity and assess the quality of a watch can only be done by hand for 100% certainty. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. The order must have been formally submitted via the Chrono24 system. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Accepted file formats: pdf, txt, eml, mp4, mov, rtf, m4v, csv, wmv, doc, docx, xls, zip, odt, pages, rar, ppt, pptx, ods, jpg, jpeg, png, and gif. Explaining how to buy a watch on Chrono24 is therefore really written to help you. If you don't confirm your listing's availability, it will be automatically deleted after a week. Trusted Checkout is the former name of Chrono24 Buyer Protection. However, with PayPal I'm assuming at least some protection? Any changes made to your website will also be reflected on Chrono24 the next time you import data. It is quite annoying if buyers offer a price that is too low. Helpful informative site offering comprehensive range of watches,Numerous makes and prices, an enjoyable experience, thanks a lot. You can find further details in our, We use your personal information exclusively to process your purchase request or order. What does a Trusted Seller seal signify about a dealer? If the sale takes place directly via Chrono24, you can order the watch by clicking on the green "Buy" button. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . I purchased an Omega Seamaster XXL through Chrono24 from a trusted seller. Contact the seller and ask for more pictures of the watch. Chrono24 has for many models a graph (scroll below) about the price developments of watches, providing an indication of the prices. How can I pay for an order using an escrow service. How does Chrono24 process confidential information? Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. How can I change the email address for my Chrono24 account? Will never use this site again. Can I link my Chrono24 account with several Apple IDs/Google Accounts? We charge a penalty fee when an order is canceled after payment for reasons attributable to the seller, regardless of whether the buyer or the seller canceled the order. The surcharge is effective immediately. We stand for the ultimate customer experience when buying a watch: Authentication services by certified watchmakers for your luxury watch, whether you own it or plan to buy it, and get a free shipping on your first order, Kenny Vaes, watch enthusiast, co-owner of Relleb. Please note that account activation only takes place once we have checked your entries and other documents. We recommend selling your watch via a private listing. Each watch that sells through Chrono24's website garners the company a 6.5 percent commission. You can access your messages both on Chrono24's website, as well as in the Chrono24 app. You will be responsible for the return shipping costs in most cases. Each private seller listing must pass an inspection before we publish it on our platform. Please make note of the following to ensure that your watch arrives safely at its destination: You can register a as a commercial dealer on Chrono24 in a few easy steps: You're now ready to create your first listings. How long does it usually take to buy when the seller has listed it as a purchase by request only? Very quick & informative at every stage of my purchase. The buyer transfers the amount due to Chrono24's secure escrow account. You can send the seller a price suggestion by selecting "Suggest a price." Dont lose the seller by giving a very low offer. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. We are required to provide the German Federal Central Tax Office (BZSt) with the following information about private sellers on Chrono24: We are required to report to the German Federal Central Tax Office (BZSt) all revenues generated on our platform from 2023 onwards, as well as taxpayer information about all active sellers on our platform who reside in an EU member state. The Trusted Seller seal is further evidence of a dealer's trustworthiness. An idea that we pursue in full stride. Reliable, trustworthy, no BS. Your listing will remain online for 3 months. Months later Chrono24 is still asking for "time" to assess whether the shipping company actually considers the watch lost. You may add an unlimited number of watches. Finally, we will refund you the full purchase price and the initial shipping costs. Wonderful people to deal with! No matter what happens, you can count on us! Our promise: Every new and used watch on Chrono24 is authentic. Dealers are strongly encouraged to respond to customer emails within 5 business days. Who is the seller?. It is an abbreviation of "Directive on Administrative Cooperation.". 14-day . With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. If so, you can do the following: 1. A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. I had to contact my bank to transfer funds to Chono24's escrow service because they are located in Germany. Most dealer listings will include information about the delivery time and shipping costs. Yes, the information you provide in listings is binding. We offer special conditions for components and accessories. Which taxpayer ID number do I need to provide? What should I know about purchasing from private sellers? I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. Please keep the following in mind when paying via credit card or PayPal: You should look into the dealer's return policy before making a purchase. SOTC 2022- SOTC 2021- SOTC 2020- SOTC 2019- SOTC 2018.1- SOTC 2018.0- SOTC 2017 Very good shopping experience.. However, my bulls t detector . Premium: 209 2.5-6.5 %. Has a wide variety of watches from sellers around the globe. The dealer must truthfully state the conditions of their goods and point out possible defects or damages in writing and with pictures. Good seller. Yes, after you've logged in, you can send and receive secure messages from buyers and sellers on Chrono24. Fifty listings for watch accessories count as a single watch offer. We reserve the right to withhold certain listings if they appear to be of a commercial nature. The bank had to temporarily allow a funds transfer. +49 721 96693-920 and may only list original timepieces. You find what you are looking for, order it, and it gets delivered. Use the search box below to search through our FAQ and find answers to your questions quickly. This is the case if you have been issued a taxpayer ID number from any EU member state. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. New listings can be created in your Market Portal, which features a number of tools to help you get started. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . Easy breezy. chrono24 address for bank transfer. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. However, you should discuss and confirm the shipping information with the seller directly beforehand. This comprehensive coverage includes payment via the Escrow Service. As an online marketplace, Chrono24 brings together watch lovers from around the world. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Chrono24 ranks 7th among Marketplace sites. Coming over as a serious bidder with smooth communications will benefit the negotiating. Luckily Chrono24 does some work for you and if the seller is a trusted seller with a number of reviews, this will give you some level comfort. Here below we provide you with our top things to do when reviewing or vetting the watch based on photos: How to buy a watch on Chrono24 cannot go without tackling negotation. Most are good. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. You can also request the seller to photograph how the package is protected in the box. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Apple then generates a unique, random email (e.g., 12312455915123@appleid.com). This quick bit of research should help you in most cases. This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. Am I required to provide my taxpayer ID number? I have concerns about a buyer's trustworthiness. We would be happy to reactivate your listing. You can also use the Watch Collection to follow other watches you are interested in. Open your door to 500,000 watch enthusiasts every day. Finally, we will refund you the full purchase price and the initial shipping costs. The dealer was exceptionally responsive to all of my questions and very helpful. Once the buyer has received the item, we pay out the sum to you. Edited by LaurasOtherHalf on Sunday 1st March 17:04. Yes, you can add attachments by clicking on the paperclip symbol. Global Player The luxury watch market is global. No matter what happens, you can count on us! Excellent experience. Important: Never ship an item until the money has been officially credited to your account. Dealers ship every order with full insurance coverage. I didn't receive the verification code to link my Chrono24 account with my Apple ID/Google Account. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. The latter is also known as an ABA routing number or routing transit number (RTN), and it's a 9-digit number assigned to each financial institution in the United States..