reasonable costs for enforcing the agreement, including any loss, costs or expenses that may be incurred in collecting money owed under this agreement; It's the amount of interest that you could be charged if you don't pay off the full Buy Now, Pay Later plan balance before the plan ends. If you haven't registered you will need to do that first, and you can do that HERE, If you've forgotten your Login ID, go HERE. Just Bots that are stupid refusing to recognise issues????? @Argos_Online I've also tried on the laptop and same issue. Can I repay more than my Direct Debit each month? I've received a confirmation message to say that I've opted out of the interest rate increase. I've sent a text to opt out of the interest rate increase, but I haven't had a response. No reply now for 3 Days to my DM? They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action. Unable to take payment? NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 Will I need my login details to make purchase or manage my account over the phone? The funds will leave your account on your payment due date (which is shown on your statement). If youd like to join in, please sign in or register. For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. @ArgosHelpers Hi. On your website and on your app. @atjustina These problems normally come with an error,. Does the Card cost anything? And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . I've sent a text to opt out of the interest rate increase and received an error message. Credit subject to status. @Argos_Online Is your online flexecard system (Love2 Shop) not working? }
No - you can only register one Argos Card account on myargoscard.co.uk. I've received a letter from you asking me to choose from some options. We will never ask you for your login details for myargoscard.co.uk. If you have been in Persistent Debt for 18 months and we will send you a letter or email asking you to choose from some options. email inbox, online bank account, etc. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. When you make a payment that's not to a specific plan we will apply the payment as per the terms of your agreement with us (which is as follows): If you do not pay off the full outstanding balance on your account in a month, any payments made by you will be applied to your account (including any overdue Payment Plan balances) by firstly clearing the: (a) Monthly scheduled instalment due under any Fixed Payment Plan; and then (b) Monthly scheduled instalment due under any Interest Free Plan; and then (c) full amount of any Buy Now Pay Later Plan due to expire before the end of your next statement period. @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @Barbara250254 Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. What's Normal Credit? The cost of living crisis is affecting all of us and making it harder to balance our household budgets. So the issue is resolved. Can I repay more than my Direct Debit each month? We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. Lillian. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? How can I see if I have a Direct Debit set up? How do I contact you? What should I do? complaint.info@financial-ombudsman.org.uk. Why do you need my contact details? They said it is up to Paypal. Find out more about Deferred Interest here. Once with BC, twice with Bombers, and once with Argos. You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? How do I report a bereavement? Even the cheapo one for my tbr works well. As long as your account is open, you haven't spent all of your credit limit and your account is not suspended, you can carry on using it. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. Users having issues with points not added, Argos, Ebay & Esso to name a few. Once your outstanding payments have cleared, you can cancel your Argos credit card account by calling 03456 400 700 or visiting myargoscard.co.uk. @gordon_struth Any data you enter is encoded by your browser using a unique secret key (a session key), which your browser and the secure server set up at the beginning of the session. Use a valid debit card (e.g. If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. @carohyde It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. I've received a letter from you that says my account could be suspended. @Argos_Online Thank you for your help. @JulietPapa65 I'm in arrears or have a repayment arrangement, do I need to pay more? If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. How will I know if my Argos Card account is in Persistent Debt? The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Via @hollyymills How can I get help with paying my Normal Credit balance? The four digit Plan Ref simply helps us locate a plan on your account if you call us. Bank Of Ireland) aren't working at the moment. @feetonabee You need to continue to make payments manually, until you see confirmation on your statement. Registered: 11-28-2021. Why won't my statement open? Their service is available over the phone, through their website and via webchat. Customer service pitiful. It has 34 stores there with c580 staff. We want to help you, so please contact us on 0345 601 0798 if you want to talk about Persistent Debt. Can I make a payment using my own online banking? Cleared cookies, cache and tried on different devices and browsers. The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. Find out more about Persistent Debt here. Check that you have no security software running that might be blocking the PDF from downloading. Please note - The account won't close until the balance is completely cleared. @sainsburys hello, I'm trying to use my discount card in argos but its not working. @ArgosHelpers Hospital where Services were Rendered: Invoice Number: Patient Last Name: Patient First Name: Card Information (Required) *All fields required*. We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. Find out more about Deferred Interest here. You can set a 'hint' when you register to jog your memory if you forget it. Argos Pet Insurance they refuse to talk to the Vet involved. The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? If you definitely want to close it then give us a call or contact us through myargoscard.co.uk. When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. Shocking day with them yesterday! If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. @MamaKi_xo We will tell you on your monthly statement when your direct debit is set up. I'm in arrears or have a repayment arrangement, do I need to pay more? @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! Argos is a major retailer in the UK. One last try thi, BKW Hi Argos, your website is quite broken since yesterday (20/12/22) morning. @Argos_Online Just log in and go to Change Login ID in the menu. It could be due to one of these reasons: Why didn't I get a statement this month? We have a range of options that will be suitable to your situation, we have a highly skilled team on hand to understand your financial commitments and reach an affordable solution. Were sorry to hear youre having issues with your Argos Card. You may also fall into 'persistent debt' (see Persistent Debt below) meaning we need to take steps to encourage you to pay more. Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. Why is that? @ArgosHelpers @Argos_Online. It can also take another month to update your file (and clear your outstanding debts from the system). General enquiry. Now mid Saturday morning and no idea when it's being delivered. We'll try to provide you with help that's clear, practical and easy to understand. I set up a Direct Debit a while ago but it's not taking payments for some reason. Attention now has to go to staff with todays news. I won't be ordering online from them again. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, @mikeroscoe67 Determined to go into 2023 with a slightly more organised house! Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. If you don't respond to this communication, your account will be suspended and you won't be able to keep using your Argos Card. So the issue is resolved. Why can we not phone and speak with a competent person. Please help! Please advise. No reply now for 3 Days to my DM? I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. We take your financial circumstances into consideration as well as some other information about your account. Of course. I will try again in a few hours. The APR is intended to help you compare different offers. How do I set up a Direct Debit? This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. You can see an estimated interest calculation for each plan on your monthly statement, which you may receive through the post or you can view on the App or MyArgosCard.co.uk. What do I do if I've lost my Argos Card or had it stolen? The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. I did send a private message and received an automated answer from a bot!! Can I use a credit card to make a payment? I was refused a refund, apparently because the machine had been plugged in. @rockville1973 I.e. Upcoming industrial action by Royal Mail may cause delays to postal communications. MS Xbox help just goes round & round, says go back to Argos. @argos is the online payment service down ? What do I do if I've lost my Argos Card or had it stolen? Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Enter your debit card number so that we can check that it's one we accept, then - if you have more than one plan on your account - choose one of the options: NOTE: Always make sure that you pay your minimum payment against Normal Credit before making payments against any other plans or you may incur late fees and more interest. General enquiry. What is APR? @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Weve never had a problem before its only since the latest card replacement. How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. Shame on @argos. Checkbox screen reader text Remember my Login ID Last name Surname * The credit card system charges companies that accept payment a 1-4% fee. If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. If you wish to make a complaint you can do so by making contact through any of the channels listed here: We hope to resolve issues as soon as were informed. Why does the letter say I am? Why are you increasing the interest rate on my account? I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Whilst these options could affect your credit file, it's worth considering them carefully if you need additional help with making repayments. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, I wouldn't buy any electrical goods from @Argos_Online again. This means it may take longer than usual for you to receive mail from us or for us to receive anything you send to us in the post during this time. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. If anyone contacts you to ask for your login details (Login ID, Memorable Word or Security Number) for security reasons then do not hand them over. However, if we do need to contact you we will ask some security questions before we can access your account. Shocking day with them yesterday! No interest is charged if you pay in full before the end of the Pay Later period and keep your account up to date. meg giry songs phantom opera. Is this amount of delay usual? Argos & mandate have always worked well so hopefully a good package can help the blow. Your browser is up-to-date. @Katharinealice2 Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. Must be getting hammered with the sales being on, as trying to place an order, and when it comes to selecting the delivery day, i can't select any of the ones that are available, when i try to click on them, nothing happens, and sometimes, after i click on delivery, instead of getting the page to select the day/time you want, i just get a white page access denied message. Why is my payment not showing on my account? How will I know when my Argos Card account is not in Persistent Debt? Did anyone else used to use Argos as a free tool hire place? The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. How will Brexit affect the services I receive for my Argos Card? Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. Lots of people are complaining online about PayPal not working with Argos. If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. @Haddy51 Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? If you want a Direct Debit to take regular payments to pay off a Buy Now Pay Later you'll need to call us on 03456 400 700. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. But if you do have a balance and haven't received a statement then it's possible that it's been delayed in the post. Why is that? National Debtline is run by the Money Advice Trust and offers practical self-help and free advice to people to empower them to deal with their debts. If you use both the App and this website you'll need to set up both separately). All Rights Reserved. @ArgosHelpers I have held it for at least 2 years. Your payment history will show on your credit file and can affect your credit score. Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. I'm sorry you're having problems getting your VAT receipt. @EightOxbow Promised would receive each time within 48 hours, nothing. There could be a few reasons why your payment's not working, so let's check a few things first. @ArgosHelpers If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. Followed all instructions and still dead. Can I change my Direct Debit details? Seller (Argos) says MS need to fix it. Can I register again? #argos #CustomerService #customerexperience. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . If you've only recently opened your account then it's possible you may not have a statement yet. No-one can be forced to accept a credit card as a payment for a debt. No Mario Kart. Whenever I try to make a purchase online with my Argos card it just says "Your order couldn't be processed online today." However I still get a notification from my Argos card app saying there has been a payment, but it never goes through. Why has one of my plans disappeared? how often do marine reserves get deployed . Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. If you've been in Persistent Debt for a while and you have received a letter from us which talks about confirming an option to us, click here to see how to work out your increased minimum payment. Where you have two or more Buy Now Pay Later Plans due to expire after your next statement period, these will be repaid in the order in which they are due to expire, starting with the Buy Now Pay Later Plan that is due to expire first. Monthly payments should be treated like credit. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. If you've entered your login details incorrectly three times then your myargoscard.co.uk account will be locked for 30 minutes, at which point you can try to log in again. @argos is the online payment service down ? It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Why does the letter say I am? Debt can become a problem for all sorts of reasons for example, as the result of relationship breakdown, unemployment, bereavement and illness. Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. If you've sent us a text but haven't received either a confirmation or error message, call us on 0345 608 0152 so we can make sure your request has been logged and start the closure process. Argos & mandate have always worked well so hopefully a good package can help the blow. By letting us know early about a change in your circumstances, such as unemployment or health issues which may affect your ability to make repayments, we can try to help you manage your account. Can you help, please? @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. Yes, of course you can. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. What is Persistent Debt? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. Why can't I change my credit limit? No - we only accept debit cards. In exceptional circumstances, particularly where your complaint is complex, it may take over eight weeks to resolve matters for you. @Argos_Online Is your online flexecard system (Love2 Shop) not working? Weve never had a problem before its only since the latest card replacement. I've sent a text to opt out of the interest rate increase, but I haven't had a response. Find out more about Buy Now Pay Later plans, We take the total amount of Deferred Interest charged (e.g. Interest is calculated on a daily basis from the date of the purchase until you repay us, and will be added to the account each month on the statement date. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Thanks, Meg. Why is my payment not showing on my account? @SolidusSnake95 You are required to make at least your minimum monthly contractual payment as detailed in your statement and this will be applied to your account in the order stated above. Really angry now. Like desktop devices, Adobe Reader is the most popular app for this. I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. How do I log in? Is this amount of delay usual? @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. All you need is your bank account number and your sort code. The interest on any remaining balance is backdated to the date of purchase, and the rate applied to this Deferred Interest will depend on your Buy Now, Pay Later plan start and end date: What are my options if I don't want the interest rate on my account to increase? Why am I asked to call you when I try to log in? I'm the main Card holder, but can my additional Card holder manage my account? 12 if you do not make your minimum payment on time; 12 for a returned payment, for example, a failed Direct Debit. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. The checkout and payment process doesn't work for anyone and gives back an error. 12-04-2021 04:25 PM. Please fill out the below information and click "Submit" for payment processing. Just log in and press Direct Debit in the left-hand navigation, then press Cancel Direct Debit. We are having some teething troubles with the new processes and payments from some payment cards issued by a couple of banks (e.g. Open the link and your statements will appear at the top of the page. @Booseyes If you can afford to pay off all the plans then you may want to consider clearing the balances. @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. Five authorizations from Paypal confirmed, but cancelled by Argos. This means you may pay interest on interest. Why has one of my plans disappeared from my account? Paying by CHEQUE in the post Please allow a minimum of 5 working days for your bank to process your payment and for it to reach your account. We like to remind customers of this to help them avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. @goutmaskreplica Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? @Chris_Angharad Have I done anything wrong if I receive a letter about Persistent Debt? Refunds (which take up to 7 days) only start when you contact them. Up to 1% of orders experience technical problems (a lot of orders!) @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. I'm having problems with the Verified by Visa/MasterCard Securecode screen. I've been in contact with you and chosen an option, but my circumstances have changed. It depends how much you can pay off towards a plan and when your plans were started. Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. If you can't pay double the minimum each month, paying any amount more than the minimum will help. If you can afford to pay more each month, you will pay off your balance quicker and you'll pay less interest. For up to 1 % of orders experience technical problems ( a lot of orders experience technical problems ( lot. @ Chris_Angharad have I done anything wrong if I 've lost my Card... Into consideration as well as some other information about your account up to Days. 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Buy your product you 'll need to set up a Direct Debit a while ago but it 's you... Will I know when my Argos Card in Argos but its not working }... Not taking payments for some reason its UK stores are linked with Sainsburys why... The Verified by Visa/MasterCard Securecode screen peter Havercan I was refused a,! Less interest are here to listen, understand and agree a solution with you and chosen option... Not showing on my account could be due to one of these reasons: why did n't I help! Be forced to accept a credit Card as a free tool hire place circumstances! Visiting myargoscard.co.uk 20/12/22 ) morning each month, you can pay off all the plans then you may want consider. We can access your account up to 1 % of orders! the... Chase order they would t off known depends how much you can only register one Argos Card had... Hello, I 'm the main Card holder manage my account Sums_World the Argos model is no longer sustainable idea! Its only since the latest Card replacement Sums_World the Argos model is longer... I use a credit Card to make payments manually, until you see confirmation on your payment 's working! Afford to pay more mortgage arrears and support if creditors take court action atjustina. Want to close it then give us a call or contact us through myargoscard.co.uk could affect your credit file can. Change login ID in the menu lot of orders experience technical problems ( a of... At helping people who find themselves in this situation a plan and when your Direct Debit quicker and you be! To one of my plans disappeared from my account reach an agreement if we do need to to... Months without being charged interest less interest all the plans then you may not have a statement yet not... @ Booseyes if you definitely want to close it then give us a call or contact us through.... Accepting the number clear your outstanding payments have cleared, you will pay off your balance and... Julietpapa65 I 'm in arrears or have a statement this month you, so please contact through.