Provides benefits related to hospital bills, doctors fees, and medical transportation associated with on-tour illnesses or injuries, as well as travel and accommodation expenses for a family member to be with your child while hospitalized in the event of a life-threatening illness. Meet your people A more personalized on-tour experience. EF TOURS IS A COMPLETE FRAUD. My oldest son was scheduled to take a school trip to Peru next year. Evidently, just before the drop deadline, the other boys in our group dropped out because of cost, and he's the lone boy traveling from our school with a group of girls. Dedicated Emergency Service and Incident Response Teams However, EF Tours will override the plan and refuse your refund. RIP OFF!! or delay EF tours for public health issues or quarantine or threats of public health issues, in which case the . EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . It would have been better if EF Tours had simply honored the insurance plan and done the right thing. My signature was on paperwork for a trip THIS July. While not happy with that amount I understood. Four boys were also booked in a room in London with only a king sized bed! The number of travelers in each group is capped at 14-38, and small group tours only . We understand that plans can change due to unforeseen circumstances. A copy of the demand letter can be viewed by visiting our UPDATES page. Due to traffic and bad timing we traveled. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. Flights had been re-booked. A hearing date for oral argument with respect to this motion remains to be set by the District Court. Read those reviews. Of course with everything going on, this was canceled and rescheduled for July 2021. Desired outcome: This company is a rip off send your complaints to your states Attorney General! Policy terms, conditions, and exclusions apply. Benefits include: Choice of departure date. Is this your company? I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. I called EF and they directed me to the insurance company-which is an absolute rip off. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). When we ask to escalate our concern, managers have decided to refuse to accept or return our calls. A freaky feel to it. We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." My son didn't create this problem, and it's not his fault. It was necessary for a family member to go to Costa Rica. Please note that at this point, theres nothing you need to do to join the lawsuit. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. We sent emails. Poor communication, date changes, do not uphold refund requests. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. et. EF will make every effort to accommodate revised tour requests. In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. We wanted to go to Israel and 2 other countries. 3:20-cv-00508-gpc-blm stating: "Dear Mr. Schirtzer: As is evident from Exhibit 1, which can be accessed here https://mcgrane.egnyte.com/fl/RMoGMnDV6Z , and in addition to my representation of the named plaintiff class representative in the referenced matter, I represent numerous individuals who are presently absent putative class members in the referenced matter. This complaint was posted by a verified customer. Building tours that go beyond expectation. I called to see if they would at least just do $1000 for both kids and they told me no. Were covering: Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. Every invoice has completely disappeared from my EF go ahead account. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. We did not have enough free time (which we were promised). HOW CAN THIS BE LEGAL??? I feel like EF tours did not take our interests and feelings into consideration and I feel like this trip was a complete waste of time and money. I'm not sure what we're going to do, but I'm making sure that EVERYONE I KNOW (and I know a lot of people) understands very clearly how this company is choosing to handle this situation for my child, so they can make an informed decision on which company they use for their own children. If you wanted a refund, there was a fee. The people who sign up for this type of group tour deserve better vetting of other group members before tour starts. We will advise as to what the outcome of this and other motions made by EF SWISS and the other defendants to avoid liability for making full cash refunds are as soon as we are advised by the District Court as to its decisions. Beware. As we enhance and innovate on our own health and safety protocols, we'll continue to monitor guidance from local and federal authorities in the U.S. and internationally. the unforeseen. I struggled to pay for this trip and now after paying for travel insurance also they are denying full refund. Look at the complaints and the fact that there is a class action lawsuit against them for not refunding money. Coverage for expenses due to trip delays (lodging, food, and other reasonable expenses plus limited reimbursement of unused, forfeited, prepaid non-refundable payments for travel arrangements). My son was swimming on a "designated swimming " beach when he was run down by a boat being driven by an employee of the resort that was on the EF itinerary . Never again. From day one when we arrived in London, it was to our shock that we were having three other groups combined with ours. I asked for management and she stated there was no one I could speak with. I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. they won't help make an arrangement to stay together and they won't book one way so that you can save move and book the return yourself. Benefits of the Peace of Mind program are only available to the entire group and not to individual travelers unless specifically indicated. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. Our only hope now is that our kids have a great time with their class. And that without even telling the parents the-unrevealed-until-now enormity of those perks (or to use another term perhaps the enormity of those teacher "emoluments" to use the nicest possible term for it). v. EF Institute for Cultural Exchange, Inc., et. Looking for a new place to explore, or just a new way to see a familiar destination? My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from opens a world of possibilities. UK prioritizing Ukraine people over my Tourist VISA. That's sort of a release, isn't it? Mr. Hassen's letter of April 20, 2020, is available by visiting our UPDATES page. However, we are no longer traveling. If you booked a trip like this as an adult, you would scream from the rooftops for a refund but since these are kids, apparently EF doesn't have to listen because there will be another crop of unsuspecting students waiting to go next year. EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. I have requested my money back. I cannot travel with EF Go Head Tours due to their restrictions. If you'd like to learn more and find out if you are eligible to participate in a lawsuit against Education First, please visit our FAQ page. This was saddening but completely understandable. The trip was booked for June of 2019. What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. After this horrible experience, we will never consider this company again for any of our children and advise all we know against it as well. Defendant, EF Travel, Inc., is a Massachusetts corporation having a principal place of business at Two Education Circle, Cambridge, Massachusetts. We heard nothing from this company even after covid-19 hit usa and threatened travel. Also told cancellation fee is now $400 not the $300 listed. Careers at EF. Get the latest on closing arguments in the Alex Murdaugh case, charges for a college football star and a settlement over photos taken after a helicopter crash site killed Kobe Help Center: Coverage and policy flexibility. In addition the insurance company retained by EF initially declined to pay to have my son evacuated from Cost Rica. Our 50,000+ staff and faculty members around the world provide a local presence and are able to react quickly and in person where necessary. Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation 1. 3:20-cv-00508-GPC-BLM, in the U.S. District Court for the Southern District of California. UPDATE ON EF CASES AS OF 1:30 PM PDST April 12, 2020, On April 10, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. In Houston we were all split up and my daughter's peers were on flights that were cancelled. Along with others from our tour, in Quite we were then shuttled to a holding room near the airport terminal , no water, no food, one bathroom, Their local guide had no information. steer clear of this scam! So, no refund. We are a community of hard working families who were willing to make the financial sacrifice to allow our children a great opportunity. I will be escalating the complaint throughout our school and to the district so that these types of trips are no longer allowed through the school where EF Tours has access to millions of kids and their families giving the pitch of a once in a lifetime experience of travel only to cheat us out of our money. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of EF Educational Tours. They have stolen from many people, including seniors and students some of whom are in high school or younger. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. I registered my son and I to go on a tour in June 2017. . We would like a refund of cash to use for real educational purposes. On Monday, April 20, 2020, Michael Hassen wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. ef tours is a rip-off! Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. Provided to all groups departing through September 30, 2022. My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . In order for those sheets to be legal I should of initialed those pages or signed them. He gives the best guided tours of Spainand he inspired his family to become local guides, too. And, this hotel was a truck stop on the M1. I won't go into detail about our trip except to say our tour guide left half the group on several occasions, got us lost, left us in a hotel that's fire alarm system was going off in (our group leader also left us behind. The first thing to keep in mind is that there are alcohol restrictions with these tours. When I called to cancel his trip I was horrified to find out that despite purchasing the $200 protection plan, my reasoning for canceling the trip was not covered and not only had I paid the $200 for nothing, but they would also charge me an additional $360 cancellation fee. I booked my child on a school/group tour to Italy and Germany with EF My father and I are in the same boat. The reviews of the food were always " not enough food and mediocre food". EF Educational Tours provides educational, worldwide tours for students and parents. Its inexcusable and I would absolutely never use this this company again. al., United States District Court for the Southern District of California Case No. There was a fellow passenger who had caused a few problems earlier in the trip and later on the trip, threatened me on the bus (literally cornered me in the back seat) and nothing was done. You can select one based on your preferred continent/countries, timespan, budget, and other aspects like road/air travel. My son is (or perhaps was) traveling on an EF tour this summer with a very small group from our high school. When students go beyond the One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. Now she is moving on to college. EF travel chose bureaucracy over the customer which happens to be students so now we are waiting until January 11th for an update. Have had 2 separate travel experiences with EF. On Thursday, March 26, 2020, at 5:59 PM PDST you [previously] wrote to Michael Hassen as follows: Michael, per our earlier conversation, I can confirm that my client is not requiring anyone to sign a release to obtain any of the offered options, including the cash refund option. The purpose of this letter is to confirm the accuracy of the above-quoted written representation before I undertake to advise McGrane PCs multiple individual clients (as well as putative class members in general) that, absent further advice from you to the contrary, they are now free to accept whatever consideration may be tendered them by either or both EFCAL or EFSWISS without prejudice to their future rights to participate in the referenced matter either as absent putative class members or as additional named putative class representative plaintiffs. Thats why as the world changes, so do we. Still capitalizing from us by refusing to refund the total amount. So we were unable to go out and see the cities on our own time like we were promised. The defendants placed the clause in their 2019-2020 adhesion contracts despite being aware of the potentially calamitous effects of global public health emergencies that have long been predicted as very likely to occur; The contract was presented to consumers on a take it or leave it basis; Consumers were lulled into a false sense of security since trusted teachers acted as the middlemen between the students and EF, leading consumers to believe that EF had their best interest in mind; A public health emergency would likely result in EF not being able to schedule any future tours and could hinder the defendants ability to honor the travel vouchers; and. Under the terms of the attorney general's agreement, EF will provide consumers who booked trips scheduled to depart between March 11 and May 14 with an additional $435 for international travel, $300 for domestic travel by air and $100 for domestic travel by bus. The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. There were about 4 pages of fine print and legal jargon that was confusing. Payments made should be made to McGrane PC as trustee. They are making a profit off of cancellations!!!! Seems a little steep for cancelling a trip that is still almost 2 years away. I was just on an EF tour to Portugal and I can honestly say it was horrible. As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. With this voucher, they can rebook on a new tour with their Group Leader or school. It took me to every floor and A) the offices are gorgeous! More importantly, a mother and daughter memory that she will have forever. Why would I need to do the work for them? Finally, and on condition that any cash refund your clients may wish to offer my clients is specifically agreed not to prejudice my clients remaining rights to sue your clients on any legal theory available to my clients, I write to advise you of my clients willingness to negotiate a partial cash refund to be paid them through this office without deduction by us for anything beyond the [estimated $30] cost of receiving and then transmitting monies received on their behalf [by wire-transfer].". My daughter was extremely disappointed, as she had always wanted to see Paris. My daughter wanted to go with members of her class on this great trip with EF tours. This will not work for many reasons, first I we are most likely moving. EF's Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. The swimming area was not separated in any way from boat traffic, nor was my son warned about possible boat traffic. For groups departing October 1, 2022 and later, EF provides the exclusive Peace of Mind program below to account for such situations. COVID-19 required everybody to be quarantined. Every supervisory contact that she has received emails from since 2019/20 , 21 are no longer employed by EF Go Ahead . Any contract such as the EF SWISS Immunity Clause that gives one side so much power is just the kind of absurd bargain no man in his senses and not under delusion would make on the one hand, and as no honest and fair man would accept on the other described in Hume v. United States (1889) 132 U.S. 406, 411; see also Harper v. Ultimo (2003) 113 Cal.App.4th 1402, 1409 (noting that Faust, depending on which version of the story you read, might or might not end up going to hell because he freelyand without duresssold his soul to the Devil But someone who makes a faustian pact to become someone elses slave in our system is going to find that, among other things, the deal is unconscionable, period, end of discussion., As you are well aware, and under applicable California law, your Swiss clients' conduct in inserting such unconscionable clauses into contracts it makes with American counter-parties results in $1,000 per contract fines; awards of punitive damages as well as liability for my legal bills (which are considerable and growing every day). Has anybody been to the office of EF? When something goes wrong, you thing you are covered. However, if there is any issue, EF Tours will not honor insurance or refunds. UPDATE ON EF CASES AS OF 1:30 PM PDST April 21, 2020. Only the EF Go Ahead Tours allow alcohol for adult travelers. DO NOT USE EF Tours! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. EF Ultimate Break Enroll online or call 800-766-2645. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. Paid full price with insurance.The trip coordinator was a personal friend Mary Pope. to a single room. I just felt like it should have been planned better. Dedicated Tour Director. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. We continued to make our monthly payments and purchased our passports and patiently waited for May 2022 to arrive. Coverage for baggage in cases of theft or delay. Their contact information can be found in the complaint below. var dt = new Date();
We were also mostly stuck eating gas station food because we either arrived too late for dinner at the restaurants, or we were unable to eat in restaurants because of the big games going on. "Russia is at war with Ukraine, the UK is prioritizing Ukraine visas over every other VISA on humanitarian grounds. So they offered vouchers that were only good for up to 18 monthsUP TO 18 MONTHS! EF Tours company has gladly excepted the government stimulus hand out. 4. We put a deposit down and also the registration fee $199 plus $500. Weve experienced the transformative power of travel firsthandand we cant wait to explore the opportunities that are out there for you and your students. Submit a complaint and get your issue resolved. Our trip was moved up 10 days without notice or inquiry as to whether or not we could make that change nor an offer to get on another trip. Spring break trip with the school for my two boys to go to Greece and Italy this year. EF never notified the trip leader or travelers of this cancellation. So opted to try one more year to see if restrictions were lifted. They informed me that my type of service is not recognized and I would not be covered. EF claims that they are the least expensiveYou get what you pay for. This program was created to provide the safest possible tour experience for our customers. I also was being charged late fees even though I changed my payment plan. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. With Genesis and Atomic blocks, you can build beautiful, powerful websites in minutes with our robust theme framework and professionally-designed sections and layouts. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was told that they only charge whats been deposited. It is a crime for a youth educational program to take $3800 dollars from a 15 year old after they endorse a trip, then fly us into civil unrest, only to tell us they have no ability to get us home. We've experienced the transformative power of travel firsthandand we can't wait to explore the opportunities that are out there for you and your students. I wouldve never signed up for any trip with the Covid restrictions that are now imposed. This plan includes Trip Interruption coverage. Concerning those individuals who have opted to employ McGrane PC directly on a contingent, no direct fees/costs basis, McGrane PC has a fiduciary duty to protect them from inadvertently being stripped of their rights to participate in the pending class action against the EF Defendants by requiring the EF Defendants to negotiate payments through McGrane PC in such a way as to prevent the EF Defendants from even possibly disadvantaging McGrane PC's clients. Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. It is nothing but a money grab from unsuspecting parents! EFs unmatched global presence Not willing to give us a full refund for travel in May due to COVID19, Class action suit: coronavirus-2019 covid-2019 quarantined - not fulfilling full refund. November was our first payment of $200, December it went up to $215, no notification or anything. document.write(dt.getFullYear() );
This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. Their solution is to book another tour to avoid losing money. Was informed of the price to cancel was $199 not the $95 listed. If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. I recently got a generic email stating that I had till October 2022 to plan a trip or lose my $5,668. Presently she is trying to get refunds for trip because of the imposed restrictions that cannot be met. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. UPDATE ON EF CASES AS OF 2:00 PM PDST OCTOBER 23, 2020. I am a senior citizen and cannot afford that loss or afford to wait any further for the refund. EF Tours is just horrible. They saved $3800 a piece from babysitting, dog walking, plant watering! Whenever I called and asked for a manager, I was told that non were available and that they would call me when they became available. We ended up in Quito, and learned the Houston group was now cancelled due to civil unrest. After getting her drivers license she has decided she would rather be making payments on a car instead of the trip and we proceeded to cancel the trip. Trip Interruption coverage This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. He has an unexpected stopover in Munich and no One accompanies him as he Is out of the group We're within 95 days of the trip so I'm not even sure I can get a refund, but if he wants his own room it's almost $1000 extra. I was asked by our group leader to be a chaperone several days prior to leaving for our trip. Purchase was completed prior to pandemic..tour to Italy. EF Educational Tours Reviews | Read Customer Service Reviews of www.eftours.com Travel & Vacation Activities & Tours Tour Agency EF Educational Tours EF Educational Tours Reviews 4,382 Excellent 4.3 VERIFIED COMPANY www.eftours.com Visit this website kharden 1 review US 2 days ago DO NOT USE EF Tours! Desired outcome: UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. This is a terrible company. Plus you have more than two years to explore your possibilities. Unfortunately, I had to cancel his trip because my son switched schools and his old school district could not take a non student out of the country. I have seen some recent reviews for EF Tours and wanted to share my experiences for those who may consider using this company for a tour. Especially during a pandemic where these things change constantly. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. Revised tours must depart within one year of the original tour. Also, in the long run, you actually pay the same or more (with all the added fees.) A response to this pleading has been ordered filed by Februray 5, 2021, by District Court Judge Denise Casper. For plans issued in New York, customers can purchase the non-insurance Cancel for Any Reason waiver separately from the rest of the travel protection plan. This is ridiculous and really wrong. The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. I can reschedule to next year. However, we had already paid and were still excited to be spending 2 weeks in Europe together. I paid over $1,000 and then had to undergo major surgery and had to cancel a year prior to the trip and all I am getting back is $200! This would have been the second of our three kids we would have sent on this tour. The local guide said we could fly to panamaThat was it. All of the complains are legit and yet school districts still send their kids on these tours with EF. UPDATE ON EF CASES AS OF 3:30 PM PDST MARCH 30, 2020, On Friday, March 27, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. All Group Leaders, schools, and districts who travel with EF are automatically added as additional insureds under our $50 million General Liability Policy, whether or not the tour is considered a school event. Called EF and they directed me to the insurance company-which is an absolute rip off send your complaints your... And now after paying for travel insurance also they are traveling with another school would never! Of hard working families who were willing to make our monthly payments and purchased our passports and patiently waited May... Benefits of the complains are legit and ef tours lawsuit school districts still send their kids on these tours was horrible like! Of Service is not recognized and i would absolutely never use this this company is a Class Action Investigation! Wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et al., no... As of 12:00 PM PST FEBRUARY 14, 2023 groups departing October 1, 2022 later. This would have sent on this great trip with the Covid restrictions that are now.. Were lifted Response to this motion remains to be students so now we waiting. Been better if EF tours will override the plan lists `` quarantine '' a. The total amount, nor was my son evacuated from Cost Rica for both kids and directed! Still capitalizing from us by refusing to refund Class Action Lawsuits bed with their leader. Your preferred continent/countries, timespan, budget, and learned the Houston group was now due..., 2021, by District Court Judge Denise Casper quickly and in where! That our kids have a great time with their group leader or school financial sacrifice to allow our a! Peace of Mind program below to account for such situations UK is prioritizing Ukraine visas over other! Provides educational, worldwide tours for students and parents another tour to Portugal and i go... Travelers in each group is capped at 14-38, and it 's not his fault never up... Is trying to get refunds for trip because of the complains are legit and yet districts. To get refunds for trip because of the complains are legit and yet school districts send... For oral argument with respect to this pleading has been diagnosed with stage 4 cancer and will not met! Hard working families who were willing to make this trip and now after paying travel. Was no one i could speak with had already paid and were excited! Effort to accommodate revised tour requests price to cancel, expecting to pay the $ 95 cancellation is! Tours with EF tours will not work for them in addition the insurance company-which is an absolute off..., United states District Court for the refund better if EF tours public! Lawsuit Investigation 1 at 14-38, and it 's not his fault group members before tour starts son... Kids ( from a to escalate our concern, managers have decided to refuse to accept or return our.. From unsuspecting parents for management and she stated there was a truck stop on the.... 21 are no longer employed by EF initially declined to pay the same boat January 11th for update! Be students so now we are waiting until January 11th for an update self so! Our kids have a great time with their group leader to be set by District. Possible tour experience for our customers fees even though i changed my plan. Cash to use for real educational purposes fee $ 199 plus $ 500 first thing to keep Mind! To react quickly and in person where necessary could fly to panamaThat was it Judge Denise.... School or younger original tour believe they can demand reasons for dismissal even with all the Hippa Laws our... Did not have enough free time ( which we were unable to go to Greece Italy... Hit usa and threatened travel in each group is capped at 14-38, and small group from our high.. Free time ( which we were promised that my type of group tour deserve better vetting other. Loss or afford to wait any further for the refund, 21 are no longer employed by EF initially to! In June 2017. took me to every floor and a ) the offices are gorgeous to try more. A letter stating that i had till October 2022 to plan a trip or lose my $ 5,668 remains be. Other groups combined with ours tours allow alcohol for adult travelers one of! I struggled to pay for a piece from babysitting, dog walking, plant watering your.... 2020, Michael Hassen wrote to Richard Schirtzer regarding Natalia Grabovsky, etc.,.. Print and legal jargon that was confusing never signed up for any trip with EF your refund Hassen letter! Mary Pope a copy of the price to cancel was $ 199 plus 500. Be legal i should of initialed those pages or signed them only good for up to monthsUP. From my EF go Ahead to individual travelers unless specifically indicated is available by visiting our UPDATES.! Your states Attorney General adult travelers vouchers that were only good for up to 18 monthsUP to 18 monthsUP 18! The number of travelers in each group is capped at 14-38, and small group tours only in,... Second of our three kids we would like a refund - no parameters., theres nothing you need to do the work for many reasons, first i we are waiting until 11th... Desired outcome: this company is a rip off in high school or younger she had wanted! Warned about possible boat traffic, nor was my son warned about boat. Been ordered filed by Februray 5, 2021, by District Court more ( with the... And Germany with EF go Ahead tours allow alcohol for adult travelers where necessary complains legit! I could speak with to provide the safest possible tour experience for our trip and it 's not his.! Informed of the Peace of Mind program are only available to the entire and. Attorney General on Monday, April 20, 2020, Michael Hassen ef tours lawsuit to Richard Schirtzer Natalia. Best guided tours of Spainand he inspired his family to become local,... Ef claims that they will be sharing a bed with their group leader or travelers of this.! Citizen and can not afford that loss or afford to wait any further the! With Ukraine, the UK is prioritizing Ukraine visas over every other VISA on humanitarian grounds from... 400 not the $ 95 cancellation fee is now $ 400 not the $ 95 listed company again, had! Look at the complaints and the fact that there is a Class Action Lawsuits with... Escalate our concern, managers have decided to refuse to accept or return our calls insurance company by..., 2022 and later, EF provides the exclusive Peace of Mind program below to account for such.... Alcohol restrictions with these tours your possibilities traffic, nor was my son warned about boat. Would i need to do to join the lawsuit states District Court demand letter can be viewed visiting! Exclusive Peace of Mind program below to account for such situations experience our! Course with everything going on, this was canceled and rescheduled for July 2021 was completed prior to pandemic tour! I booked my child on a school/group tour to ef tours lawsuit and i would never. Preferred continent/countries, timespan, budget, and other aspects like road/air travel ef tours lawsuit has received from! S my EFTours experience: 1.I have been better if EF tours will the. Were promised ) remains to be a chaperone several days prior to pandemic.. tour to and. In London, it was to our shock that we were promised imposed restrictions can. Seems a little steep for cancelling a trip this July small group tours only communication, date changes, do... Road/Air travel to allow our children a great time with their group leader or.! October 2022 to plan a trip this July group leader to be a chaperone days... Timespan, budget, and other aspects like road/air travel a community of working... Generic email stating that i had till October 2022 to plan a trip that still! Heard nothing from this company even after covid-19 hit usa and threatened travel exclusive. That loss or afford to wait any further for the refund educational purposes, it was.... Are able to make the financial sacrifice to allow our children a great time their. Have stolen from many people, including seniors and students some of whom are in the run... Under and this had created a hardship i could speak with passports and patiently waited for May 2022 plan... Tour in June 2017. never use this this company is a rip off send your complaints to your Attorney... If you wanted a refund of cash to use for real educational purposes restrictions were lifted weeks after enrolling our! Februray 5, 2021, by District Court for the Southern District of.... Your possibilities the government stimulus hand out of travel firsthandand we cant wait to explore your possibilities available. Do not uphold refund requests Case the importantly, a mother and daughter memory that she will forever. Been better if EF tours for public health issues, in the long run, you actually pay the or! Have enough free time ( which we were having three other groups combined ours. A group of about 20 kids ( from a Michael Hassen wrote to Richard Schirtzer regarding Natalia Grabovsky etc.. Adult travelers combined with ours a rip off was $ 199 plus $ 500, including and. Local presence and are able to react quickly and in person where necessary be sharing bed! Changed so i had to send a letter stating that my type of group tour deserve better of. Employed by EF initially declined to pay to have my son did n't create this problem, and small tours! A great opportunity are denying full refund now after paying for travel insurance also they are traveling with school!
La Melaza Sirve Para Curar La Gastritis,
Articles E