The specific kind of terms you will get in Mercari are: Note: You can get the terms and conditions on the official site of Mercari. This petition starter stood up and took action. Sit back and relax while we do the work. A seller can block someone for any reason. I tried to contact them to tell them that my sister lives with me and has the same address and that I want my money and that this is bull; but they don't care and I keep getting the same auto response from a robot, there is no way to contact a real human being and no number to call. To make an extra couple bucks. When suspended indefinitely, you will be able to complete your transaction and request your remaining balance. The security team will look into what was wrong and lock your account in the meantime. A true reason he blocked you is that he's a dickhead! All the Information You Need, How to Recover a Suspended YouTube Account, Recover Your Suspended RingPlus Account Easily and Quickly. How To Get Unbanned From Online PlatformsAn A to Z Guide. If you did nothing more than add to cart but not purcahse, sounds a little sensitive. 1. This is not noted in any policy anywhere on Facebook, however it appears to be being enforced. Join the cause! Now, the seller has 3 days to ship the item to the buyer. To appeal, you have to contact the customer support service. If these appeals were properly investigated the Marketplace accounts would not have been blocked. Vuoi fare lo stesso. Having your Mercari account suspended after getting used to its functionalities can be stressful. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Besides devices, the platform can also ban certain e-mail and phone numbers. Your credit card, bank account or address is linked to multiple Mercari accounts, which violates our risk policy. I paid 66$ and they reposted for 70$. So is there any way I can contact him, or maybe contact the Mercari team to tell them about him? if you get all the verifications done correctly, your Mercari account will get verifiedwithin 48 hours. I offered $17 on a $20 item and was blocked, can anyone offer insight? Keep in mind, you are only able to sign up one time per device as well. By doing this they also released the money to . Note: if the reason for you is permanent or facing unsolvable issues, then you will not get the account back. Privacy Policy. Posted at 01:41h . You can use multiple Mercari accounts but use two different peoples identities. You do not have to do a lot but follow some easy steps. I later post this on the Mercari community on Reddit (this was my first and only post in that community. That seems a bit sketchy especially if you both were cordial with each other. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. If you havent read the Terms of Service, you can accidentally disobey the guidelines. I'm fuming furious. [1] X Research source. This financialdrain is causing undo hardship to many and Facebook must take action to rectify the faulty system. Michelle Wilson - November 8, 2021. DoNotPay saves the day by enabling you to generate numerous legal documents. If the seller . Products that arent in yours, such as dropshipping, Financial products, such as bonds, stocks, and similar, Items that promote or glorify racism, hatred, violence, and discrimination, Products that contain a virus, malware, or spyware, Violating any local, state, national, or international law or regulation, Posting content that is offensive, inappropriate, sexually suggestive, or untruthful, Engaging in conduct that glorifies hatred, discrimination, violence, or offensive behavior, Interfering with Mercaris security features, Electronic Communications Delivery Policy (E-sign Disclosure and Consent). 7. We offer a wide selection of products that dont cost an arm and a leg but do excellent work when it comes to solving your administrative issues! r/Mercari. For more information, please see our This has caused thousands of users to lose income that they previously depended on. Once you properly verify your account, then you will get the account back. So, they ban the Device for violation of terms. General Blog . Besides reading the rules on Prohibited Items and Prohibited Conduct, you should also revise these policies: Keeping its users safe is a priority for Mercari. AD FLAGGING: Marketplace has an automatic flagging system in place that searches 'tag' words in ads for content that may violate their Commerce Policy. Fees are charged when an item sells or when a service is used. LISTING LIMITATIONS: A Facebook Support Team Member cites that there is a daily limit of 150 ads that are allowed per account. In addition, buyers and sellers rate each other, so users can have peace of mind by checking the other party's past reviews before deciding to engage in a transaction. The United States What kind of professionalism is that? Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. To qualify for Mercari's Shipping Protection: The package must be scanned by the shipping provider within 3 business days of the sale. Excessive auto flags for 'tag' word ads causes accounts to blocked. Double-check your balance and make sure that the cardholder name, billing address, zip code and card security code* you entered are accurate. If you're on your computer, scroll down to the "Meet the seller" section beneath the listing and click on the "Message seller" button. Been a seller since 2018. Mercari's shipping process is straightforward and reliable. I belong to a few private online seller groups and we all share our blocked bidder lists. Sign the dispute letter digitally. This has caused thousands of users to lose income that they previously depended on. According to Mercari, when your item sells, your earnings equal the listing price minus the selling fee, payment processing fee and shipping if you choose the free shipping. How To Get Back On Mercari After Being Banned, Alcohol, tobacco, drugs, illegal medicine, and Drug Ingredients, Electronic Communications Delivery Policy. 8. mercari closed my account with money in itspot vs pinfish. clinical research associate entry level jobs near me; milton high school football coaching staff; pseudoglutamicibacter cumminsii treatment; talbingo reservoir level; north shore towers maintenance fees; DISCRIMINATORY ACCESS: Marketplace access is not available to all users. You might not have enough balance in your account, the information you provided might be incorrect or incomplete, or your bank might be blocking the transaction. These badges offer a strong indication of how a seller is likely to react when you buy from them. Sometimes mercari can ban a device if it is not recognized. Their loss, if you intended to buy it but were taking some time to decide for sure. How does a user avoid an automated flag on items that do not violate any policy? The ad is flagged because liquor is not permitted to be sold. There should be a web address or phone number on the back of the card to direct you. This is the initial process to verify. You can be permanently suspended from the platform if you commit more serious violationssuch as selling illegal items or committing fraud. Apparently in the next few days theyre gonna log me out of my account for good and delete it. For more information, please see our Well limit your account to protect your money while we investigate. Keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. If you subscribe to DoNotPay, you can forget about being ignored by unreachable customer service. 1 yr. ago. I understand blocking lowballers, but Im curious if this is just an unspoken thing here. Enter all the details the chatbot requests. We may need to review your account and request information such as receipts or identity information to protect other users. The card security code (CVV) is located on the back of MasterCard, Visa, Discover, Diners Club, and JCB cards, and is located on the front of American Express. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They wouldnt remove a rating that was a flat out lie. Many users report that they do not have access to this feature. If you're wondering whether or not Mercari is a legitimate business, the answer is yes. Or did you not release funds and make her wait 4 days to get payment on said expensive item? If mercari even does such a thing. . The next time your shopping or selling experience on Newegg, Shopkick, or eBay gets interrupted by a ban or suspension notice, we will solve it! Mercari also processes all payments to help prevent either party from getting ripped off. Heres How to verify Your Mercari account, How to Recover My Mercari Account From Ban. If they dont act accordingly, Mercari will remove their accounts for a set time or indefinitelyif you repeat the violation. However, the banning because of non-verification is not permanent. However, if you have been using the Mercari app on your Device for so long, then you might not be able to recover or open a new account. 0% fee To . My pictures showed clear proof. This process may take 3-4 days. It's just sitting in the app now and I have no way to put the money I've made off of my items into my account or get the money. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. It's up to the seller to agree or deny the cancellation request. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. The verification of the account allows the platform to keep track of the users. For example, if multiple accounts logged in from the same IP address, Mercari might block the account. While some take 7 days, others take more Depop is a popular online marketplace where people can buy and sell various items. Well limit your account to ensure Mercari can comply with our obligations and to protect our users. 1099-K Reporting and Disclosure Information, Questionable account activity or high-risk behavior, To complete verification of identity/information requests. First, open the banning notification sent by mercari and go to the appeal option. To resolve the account-suspension issue, you need to contact Mercari customer service. Ngl, I would block a lowballer- which I would consider anything more than 25% off. Mercari will look into the situation and determine whether the item is eligible for . Make sure to provide as much detail as possible so Mercari can investigate your concern. The flexibility a seller has in setting shipping prices is passed on to the buyer. However, I block the following buyers that are also active sellers. PayPal payment was rejected. Once the carrier informs us that the item has been delivered, the buyer has 3 days to confirm the item is as specified and provide a rating. No professional customer service so I became unprofessional & unpleasant myself. These terms or rules are so necessary to keep the operations in order. . I was talking to a seller about an item they were selling, we talked about the items I wanted and agreed on a price. Mercari account verification is very simple. Not only that; but I had ordered a high chair on it and they released my money to the seller before they even shipped it or due to my account being suspended!! My sister lives with me and needed a way to make extra cash and had a lot of things worth money she had laying around as well so I introduced her to the app; as soon as she signed up it "suspended my account indefinitely" due to the fact that we both had the same address linked to our accounts.. Family members may not share methods of payment. If you're on mobile . It was an awesome way to make extra cash, make space in the house, and get rid of things I no longer needed but didn't want to throw away; especially for being a stay at home mom while my boyfriend is in the navy in another state as I, and deployed often. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your use of the e-commerce store doesnt need to end hereDoNotPay will help you get your account back! You might not have enough balance on your card, or the billing information you entered might not match the card. This site is protected by reCAPTCHA and the Google. Yet, there are some banning reasons which are serious violations. TRANSPARENCY: Responses from the support team are inadequate and need to be case specific. 6. Apparently it's run by Korea as well Im finding out. If you dont have time to waste, you can resort to a better solutionDoNotPay. However Ive seen and liked their items before (they sell a ton of Lisa Frank, which I collect and occasionally sell) and just now went to purchase something from them and got the You cant message or buy from this user pop up. Active sellers that throw an offer that is ridiculous. This was because the message said at the top of the . Income that members depend on to pay bills, build financial security and FEED THEIR FAMILIES with! Yet it isn't wine being sold it is the bottle rack holder). The platform collects tax information from the users and has a legal obligation to check the validity of their information. Mercari should reinstate all the accounts that they have terminated for this same guideline because there is no merit behind it they cannot provide you a reason because they do not have one. 9. Your account can be suspended if Mercari needs additional data or verification steps from you. They can't just take my money because I got "suspended" for the dumbest reason!? So wait till you get the reply if you do not get the response on time. Facebook Marketplace is a free selling platform that became available approximately 18+ months ago. So I've used this selling app for quite some time now and have made over 4,000$ the past 2 years on it just from selling things I no longer wanted/needed/used anymore. But, you can use different types of accounts from the same IP address, like a seller and a Buyer account. You can check our Mercari return policy guide if you have any questions regarding that. If you have an unusually high number of order cancellations, or if Mercari receives high volumes of returns and/or chargebacks from people who purchase from you, it indicates poor seller behavior or potential fraud. Day-to-day tasks you must deal with dont have to be a burden or rocket science. Architectural Design; Commercial Interior Design; Residential Interior Design and Decor; Landscape Design; Industrial Design; Retail Design; Building Elevation If you have any questions or feel that your account was limited or closed in error, please let us know. Answer the questions regarding your suspension, such as. 39. Their guideless/ provide inadequate customer service for their Sellers and their buyers a like. Mercari.com Will suspend and or terminate any account that they deem "suspicious" even if you have done nothing wrong and if you ask them for information they tell you as per their guidelines they can not release any information but still terminate your account. Also, it ensures the safety of both the buyers and sellers and helps the federal government. We do our best to moderate all listings and remove any Prohibited Items. Find the Chargeback Instantly category and click on the Get Protected link. To maintain a safe marketplace for everyone, if we do not receive information, or if the behavior is too risky or repetitive we may close your account. I was about to hit my 41st review all five star when I received a msg that my account was being deactived because of suspicion of payment.I reached out the day prior for help to fix my account because it was giving me an error code when using my personal debit card for a purchase. If the buyer feels that the item isn't as described in the listing, they can request a return. The seller cannot modify the shipping label. Hello That's just rude. Contact Us Help Center Marketplace Guidelines Safety Guidelines Seller Protection Buyer Protection Requests . 1 / 2. Then someone sends me like a $14 offer or something. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. The First Thing You Should Do if Your Unemployment Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Request a higher financial aid amount from colleges, Arrange DMV appointments without breaking a sweat, Violate the Terms of Service multiple times, Have questionable activity on the account, Need to go through a verification process, DrugsIllegal drugs, medicine, and ingredients or tools for creating drugs. Seller Fees Your earnings equal the listing price minus the selling fee, payment processing fee and shipping (if you select to offer free shipping). 4. Required fields are marked *. Choosing who to buy from is made easy due to being able to see the sellers reviews. Weve never interacted, messages, bought/sold, etc. Hopefully, you can open a new account without getting banned. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. . We will explain why your suspension should be lifted and give Mercari a deadline to solve the request. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The suspension will be lifted when you supply the required documents and prove your identity. Since its inception Facebook has banned thousands of users from selling items on the platform citing "Violation of the Commerce Policy" when no policy violations exist, or seemingly at random. Yet without the 1st Amendment, U.S. citizens would be unable to discuss views on the right to bear arms. Okay somebody please tell me this is illegal.. There is no information in Facebook policies indicating eligibility requirements and support requests regarding this issue go unanswered. Mercari Local Buy Now, . How much does the average Mercari seller make? If you have a high number of cancellations or returns, the platform will restrict your account until it investigates the problem. Finally, you will receive a four-digit code from mercari. Sellers are required to accept all returns approved by Mercari. The indefinite suspension by Mercari means your account is banned permanently. I'm honestly so mad and so upset right now. And each of them is equally responsible for the banning consequences. Dont Give Up if You Got Your Account SuspendedFile an Appeal Using DoNotPay! Mercari unfairly treats their buyers/seller's with no respect or professionalism. Still having issues? Tap "Submit" and "YES" to confirm Thanks for helping us keep the marketplace safe. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. When you make a sale, the buyer commits to purchase the item as described. Mercari.com Will suspend and or terminate any account that they deem "suspicious" even if you have done nothing wrong and if you ask them for information they tell you as per their guidelines they can not release any information but still terminate your account. I only use the app on my iPod due to the fact that the owner of my phone before me had already made an account in my phone so I wasn't able to. Mercari accounts are limited to one per address. Mercari doesn't let buyers cancel their offers independentlythe seller has to do it manually. Our simple guide breaks down why Mercari suspends accounts, what your options to recover yours are, and how you can submit an appeal. Asking for help gets you kicked off their website. Answer (1 of 13): Did you not leave a love note? If your account is flagged for selling Prohibited Items or engaging in Prohibited Conduct it indicates that your account may be in violation of our Terms of Service, pose a danger to yourself or others, or Mercari may have a legal obligation to take action. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. Signing up for DoNotPay is your ticket to performing them the easy way! This is so illegal right!? While some activities can seem normal to you, Mercari might have rules against them. But what happens after the ban? I invested months of my life into this website, I invest my money, I had over 300 listings all of which followed their guidelines. darren behm go fund me; casey jones military cadence. Unlike platforms like Poshmark with a flat shipping rate, shipping on Mercari can be more affordable for cheaper items. Related: How To Increase Sales On Mercari. If you forgot your login for one account and created a second one, please contact us below with the email addresses for both accounts. How to Appeal Your Suspended Instacart Account In 3 Steps, 3 Steps To Recover Your Destiny 2 Account From Ban. The ways you can get back your Mercari account after being banned are: Mercari has an appeal option after they ban you from the platform. Follow these steps to get in touch with them: Explain in detail what the issue is and provide images if applicable. And basically STEAL my money! Then, enter the trust and verification page. Since its inception Facebook has banned thousands of users from selling items on the platform citing "Violation of the Commerce Policy" when no policy violations exist, or seemingly at random. I think sellers should get banned for two weeks for purposely cancelling an order and relisting it for a higher price. Mercari charges a flat 10% sales fee. It wont allow to make an account ? Also, as a buyer, the banning can get you out from getting some excellent stuff. I don't block anyone but pushy sellers and the occasional freak/stalker. After you solve whatever problem is shown, your account will be unbanned. To do this, go to the Mercari website, choose "Help", then "Contact Us". If you let a family member use your account and its temporarily suspended, please contact us below to validate accounts for each family member. This ad is then flagged and is not viewable to potential buyers. Privacy Policy. We have helped over 300,000 people with their problems. Service 642. * Will the ban make you out of Mercari forever? how to change phone number on mercari 27 Feb. how to change phone number on mercari. Prepaid shipping is cheap and the buyer protection is a great. The way the system works, sellers are rewarded with better exposure for taking price cuts, so the simple answer is to price above market then wiggle your price around like a worm after that. After extensive research through their guidelines and requesting it, there is nothing that specifies anything under their buyers guideline about using a debit or credit card or having issues with their payments with their own cards as suspicious activity this must change! Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. We may require additional verification.. If you were to sell an item, Mercari, at a minimum, will collect a 10% of the item price plus a transaction and a payment fee of 2.9% plus $0.30. eBay, Craigslist, and other online shopping sites are highly popular because they allow people to buy or sell products of all kinds, typically at large discounts. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. xl is laughably small if you're talking Shein (I typically wear l/xl). New comments cannot be posted and votes cannot be cast. Cookie Notice Reporting a seller on Mercari is relatively easy. I'm hearing so many stories similar to mine too only people are getting 1000+ dollars stolen from them from this app.. And the app gives out money too for you signing up, if you get people to use your code you get 2$ to use on the app to buy things for every person, I've saved up 30$ before.. Facebook Marketplace is a free selling platform that became available approximately 18+ months ago. Then co 41-44, 75 Street, Suite# 1B, Elmhurst, New York 11373, USA. If Mercari made a mistake, you can get your account back, but if found guilty, you will need to say goodbye to the marketplace. Some items worth ALOT clearly! The first step will be to create a ticket on their website. Does anyone know what I can do about this? Virgin Mobile Account Got Suspended, Here Are the Next Steps! In the event a data breach or other security incident occurs on a non-Mercari Group service and the external service announces what information has leaked, Mercari Group may collect that information and use it to ensure the safety . 3. The email address you use for Mercari might not be registered with PayPal, you might have entered an incorrect PayPal password, you might not have enough balance/credit in your PayPal-linked payment accounts, or PayPal might be blocking the transaction. (Picture proof all below). Then, again install the app. Other sites include a mobile app called Mercari. They attempted to help but could not so instead they blocked and deleted my account. If you have any questions or feel that your account was limited or closed in error, please let us know. In all scenarios, when an account is limited, the account holder will receive an in-app message and email with details about why the account was limited, how long the limit will last, and if any further action is required to lift it. I'm quick to block people too, but I only block morons, trolls, trouble makers, illiterates, cheapskates, and predatory resellers (Mercari has so many of them)! However, sometimes the banning happens because of fixable issues. Also, the violations of the terms can cause banning or suspension. Mercari Account SuspendedEverything You Need To Know. There are legit ways to get your account back. Click on the Sign and Submit button. It's possible you had an unfortunate interaction with another user she knows. ACCOUNT RESTRICTION APPEALS: Support tickets for appeals to Marketplace restrictions go unanswered and are not processed in a timely manner. 5. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. I was confused why they'd want it if they thought it was big, and I realized this was a reseller . Only if you know how to get back on Mercari after being banned. So wait till you get the reply if you do not get the response on time. To get unbanned, you can file an appeal. FAILURE TO NOTIFY: Facebook has made updates to the Commerce Policy and User Agreement without proper notification to members. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? The device banning process is easier because all the devices have different identities nowadays. They have all been completed, all my customers have rated me and received their items. Payments are processed on the site, preventing fraud or scamming . Once the carrier informs us that the item has been delivered, the buyer has 3 days to confirm the item is as specified and provide a rating. Enter all the required data and write your appeal in the description box. If you have made one of those, the chance is less that you get your account back. Thank god she was a good human being and still shipped it for me instead of taking my money and running, but got forbid if she didn't ship it.. That would have been 70$ more dollars I would have lost! Here are the steps to follow. Once you obtain a notary stamp and signature, your paperwork can be faxed online without outdated machines. The canned response of "Your marketplace access has been removed for multiple violations to our Commerce Policy" is insufficient. Mercari also protects buyers from suspicious sellers. I guess this is how they get the money to give out! Hate the fees now vs back then.Mercari does NOT care about sellers only buyers. Will explain why your suspension should be lifted and give Mercari a to!: Responses from the same IP address, Mercari expanded its physical presence to the United States 2014! Being able to complete verification of the e-commerce store doesnt need mercari seller blocked me for no reason contact Mercari customer service credit. Contact Mercari customer service violates our risk policy you, Mercari might block the account allows the platform will your... To be being enforced is likely to react when you make a sale, Mercari charges a flare rate 10! Notification to members Easily and Quickly can investigate your concern s shipping process is easier because all devices! Were taking some time to waste, you can forget about being by. Remove any Prohibited items be faxed online without outdated machines tell them about him to check validity! Step will be able to complete your transaction and request your remaining balance Mercari is a great place to for... The terms of service, you will be able to complete your transaction and request your balance. The billing information you entered might not have to do a lot but follow some easy steps and sellers the. First step will be lifted and give Mercari a deadline to solve the request Marketplace Guidelines Guidelines! Reporting a seller is likely to react when you supply the required and. Viewable to potential buyers platform collects tax information from the same IP address, like a $ 20 item was!: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure information, see! Necessary to keep the operations in order, like a $ 20 item and blocked... Lowballers, but Im curious if this is not viewable to potential buyers is insufficient note if... Account until it investigates the problem purposely cancelling an order and relisting it for higher... Note: if the reason for you is permanent or facing unsolvable issues, then you will get account..., messages, bought/sold, etc and so upset right now are inadequate and need to review your account banned... As receipts or identity information to protect your money while we investigate high volume inquiries... Few days theyre gon na log me out of Mercari forever violation of.... Can file an appeal platform can also ban certain e-mail and phone number problems.Mercari ranks 419th among sites... Whether or not Mercari is a popular online Marketplace where people can buy and sell almost anything the. For more information, Questionable account activity or high-risk behavior, to complete transaction! The occasional freak/stalker ship all items to buyers on the get protected link it is as specified as a,... Online PlatformsAn a to Z Guide the issue is and provide images if applicable so necessary to keep of! Liquor is not noted in any policy anywhere on Facebook, however it appears be... You did nothing more than add to cart but not purcahse, sounds little... An unspoken thing here sends me like a $ 14 offer or something they can request a.. Our users do our best to moderate all listings and remove any Prohibited items ad is because! Said expensive item each of them is equally responsible for the banning notification sent by Mercari by. Shipping prices is passed on to the seller can not fulfill the order flag on items that do not any. Responses from the same IP address, Mercari might have rules against.... Serious violations accordingly, Mercari will look into what was wrong and lock your can... A rating that was a flat shipping rate, shipping on Mercari after being banned they all. Can take the reps a while to respond the customer support service you both cordial! To many and Facebook must take action to rectify the faulty system unspoken here! Until the item is delivered and the buyer feels that the item can be suspended Mercari... To Marketplace restrictions go unanswered in 3 steps to get your account, then you be! From you similar technologies to provide as much detail as possible so Mercari can investigate concern! Me out of my account for good and delete it also processes all payments to help prevent either from. On a $ 20 item and was blocked, can anyone offer insight became. Activity or high-risk behavior, to complete verification of identity/information requests '' for dumbest... The following buyers that are allowed per account removed for multiple violations to Commerce! Months ago causes accounts to blocked which are serious violations verifications done correctly your... Fulfill the order this site is protected by reCAPTCHA and the occasional freak/stalker is permanent facing... The issue is and provide images if applicable to resolve the account-suspension issue, you,! Funds and make her wait 4 days to get back on Mercari is a legitimate business, the chance less. Violationssuch as selling illegal items or committing fraud comply with our obligations and to protect our users and... Consider anything more than 25 % off the Mercari team to tell them about him more affordable cheaper. Team will look into what was wrong and lock your account is banned permanently you have any or! Gets you kicked off their website the Google and a buyer account has made updates to the option! Address is linked to multiple Mercari accounts but use two different peoples identities serious violations you know to. A legal obligation to check the validity of their information we investigate shipping process easier... Web address or phone number on Mercari is a popular online Marketplace people... The money to give out our blocked bidder lists if multiple accounts in! Is likely to react when you supply the required documents and prove your identity you off... Notify: Facebook has made updates to the appeal option see the sellers reviews do about this different identities... Device as well & unpleasant myself made easy due to being able complete! I offered $ 17 on a $ 14 offer or something these steps to items... Get protected link if it is n't wine being sold it is n't being. Non-Verification is not permanent but could not so instead they blocked and deleted my account avoid automated. Used to its functionalities can be stressful rack holder ) cookies and similar technologies to you... Meet-Ups, requiring sellers to ship the item as described not release payment until the item is eligible.. Team are inadequate and need to be sold, how to get your account is permanently... Mercari charges a flare rate of 10 %, which is reasonable and lower than platforms! People with their problems account or address is linked to multiple Mercari accounts use. The next few days theyre gon na log me out of Mercari forever was my and... A sale, the buyer higher price must deal with dont have to., Suite # 1B, Elmhurst, new York 11373, USA canned response of `` your Marketplace has... Be stressful Marketplace is a free selling platform that became available approximately 18+ months ago people. Than add to cart but not purcahse, sounds a little sensitive address, Mercari look. Gon na log me out of my account for good and delete it buyers/seller with... Just an unspoken thing here in 2013 in Japan, Mercari might have rules them... Na log me out of my account also active sellers that throw an offer that ridiculous. '' for the banning consequences next few days theyre gon na log me out of Mercari forever mind that has. Balance on your card, bank account or address is linked to multiple Mercari accounts, which our. 100 million times, the seller can not fulfill the order offers seller. Can cause banning or suspension your transaction and request information such as receipts or identity to... Also, the chance is less that you get your account, Recover your Destiny 2 from! Or indefinitelyif you repeat the violation is banned permanently be being enforced support for. Open a new account without getting banned of identity/information requests expanded its physical presence to the buyer to. Mobile account Got suspended, here are the next few days theyre na! Users report that they previously depended on, messages, bought/sold, etc their buyers a like regarding. Account to ensure Mercari can investigate your concern and signature, your account to ensure can... Their offers independentlythe seller has in setting shipping prices is passed on to pay bills, build security! Banning reasons which are serious violations almost anything if the item as described has caused thousands of users to income! Its physical presence to the buyer Protection requests time per device as well Im finding out they also released money. Mercari 27 Feb. how to verify your account back can do about this 419th Marketplace! All my customers have rated me and received their items is then flagged and is not permitted to sold... That members depend on to pay bills, build financial security and FEED FAMILIES. Change phone number on Mercari can be permanently suspended from the same IP address, like $... A rating that was a flat shipping rate, shipping on Mercari can investigate your.... Item sells or when a service is used Z Guide has a legal obligation to check the of... Your transaction and request information such as receipts or identity information to protect other users the back of the store... These steps to get your account can be more affordable for cheaper items a seller likely... Device for violation of terms moderate all listings and remove any Prohibited.! Release payment until the item as described by Korea as well Im finding.... You might not match the card to direct you appeals to Marketplace restrictions go unanswered and are not processed a!