Please select the type of appliance you need help with Model specific questions and answers, maintenance advice, handy tips and instruction manuals. The brand came to dominate the industry to the extent its name became synonymous with the vacuum cleaner. Only last month, Whirlpool agreed to pay an undisclosed amount in compensation to victims of the Shepherds Court fire which broke out in 2016, leaving many residents in the tower block needing alternative accommodation. You can check if your washing machine is affected by visiting washingmachinerecall.whirlpool.co.uk. Technicians at our lab discovered that mid-cycle, the doors for all three machines popped open. discovers tumble dryer doors popping open mid-cycle during drying tests, Five energy efficient tumble dryers for 2021, Which? Two of the three dryers affected by this door lock problem come from the same larger company, Chinese manufacturer Haier, who bought Candy, former owner of the Hoover brand in 2018. Moreover, AXIs drum is capable of handling loads of up to 125 litres - the largest on the market - and features specially designed paddles to gently untangle items and allow your laundry to dry evenly. The firm is not affected by the Whirlpool recall. If you are looking for an ally who helps you pushing the timeline mantaining a great performance/efficiency, you can count on Hoover: the new dryers can memorize a setting for every drying cycle, in order to get the best combination of the functions provided by the machine. Browse common recalls . Whirlpool recall: full list of Hotpoint tumble dryer models recalled - and how to get a free replacement . EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference 2022, Scottish Electrical Product Safety Conference 2023, Electrical Product Safety Conference 2023, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points, About the Electrical Product Safety Conference. London Fire Brigade sent 20 official appliance fire notifications to Bolton trading standards. On Tuesday Whirpool tweeted to announce it was recalling up to 500,000 washing machines in the UK. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. Hoover, thanks to the different drying functions set, takes care of your garment and allows you to save time and energy. Take a look below to see a full list of the Hoover product recalls that have taken place since 2007. Leigh Day's investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. The Whirlpool machines, under the brand names Hotpoint or Indesit, were on sale for more than five years. Bagged or bagless, corded or cordless, our vacuum cleaners come in all shapes and sizes and are packed with innovative solutions to help keep your home spotlessly clean. thermostats). Thanks to Aquavision, a newly designed way to empty the water tank, the H-DRY 500 can manage and reuse water in the most efficient way to guarantee no unnecessary wastes, always keeping water level under control. Can you get a refund? 'We recommend that customers who experience this issue unload the dryer and untangle any twisted items and then start drying again. Remove the lower cover and take out the condenser. is pressing Whirlpool to offer customers the option of a refund. Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances. In this way the user can just select the choosen program and let the dryer do all the rest. Our website uses cookies. We have reported the problems we found with these three dryers to the manufacturers and asked them to investigate. 257376) and Scotland (No. For example, clothes getting twisted might increase the pressure. Heat Pump Tumble Dryers work in a similar way to condenser tumble dryers. Its best to go to your insurer and check what is covered. It may be worth keeping your receipts in case theres a chance to claim these costs back in the future. Incidents/Injuries: Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer's hand. Hoover Hoover Recalls Take a look below to see a full list of the Hoover product recalls that have taken place since 2007. Whirlpool's recalls remain active and so consumers should still register their affected product for a . Find the ideal vacuum cleaner for your home at Hoover. Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. Within a few seconds the whole of the downstairs of the property was on fire. The new design of Aquavision makes enables you to always see the level of water. Use the options below to choose which types of cookies to allow. research has revealed an annoying problem with three models of tumble dryer where doors have popped open during our tests. Dry perfectly in an optimized way synchronizing your Dryer with the cycle run on your H-WASH 500. This heat pump Bosch tumble dryer only costs around 40 a year to run. Extra Dry, for completely dry garments. BBC Weather: Carol Kirkwood warns of unexpected heatwave to hit UK, Ryanair: Never sit in this one seat on a Ryanair plane, UK weather forecast: Arctic blast to batter Britain with two months of snow - new maps, Meghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown', Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. The new soft lines allow to direct a more powerful airflow in the drum allowing gentle untangling of the garments and deeper air penetration for more uniform and delicate drying. 67679, Consumer, competition and financial services claims, Serious fire safety concerns raised about Hoover Candy tumble dryers, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims. Is the machine installed in a cold place? Feel free to mix synthetics with cotton fabrics without worrying, because your dryer knows how to treat them, saving both time and energy. 257376) and Scotland (No. Back to Tumble Dryer models Condenser Dryer Range Where can I find my product code? For full functionality of this website it is recommended to enable JavaScript. Washing machine Tumble Dryer Charger Hair Straightener Filters: Sort by: 902 recall(s) Niluoya Phone Charger 2M Cable with Wall Plug, 2-Pack Charging Cord and 2-Pack Dual USB . Owners who want to keep using their machines have been told to put them on cool cycles of 20C or lower. Rather confusingly, it added that those who choose to continue using their machines should put them on cool cycles of 20C or lower as this significantly reduces the risk. Hisense hadn't provided a comment for publication as we went to press. Whirlpool have set up a website for people to check whether their washing machines are affected by the fault. Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. With zero tolerance versus any waste, the new Hoover H-DRY 500 really is a green machine. Hobs Appliances Hoods Appliances Larders Appliances Ovens Appliances Range Cookers Appliances Tumble Dryers Appliances Under Counter Appliances Vacuum Cleaners Appliances Warming Drawer Appliances . It comes with an A++ energy label and there's a quick-dry setting if you're in a hurry. The Delay Start option gives you the option of choosing when to start your drying cycle, with the choice of 3, 6, or 9 hours delay, allowing your Hoover tumble dryer to work around your life. However, both suffered from meltdown in December, with anxious customers struggling to get information from a website which promptly crashed and constantly jammed phone lines. Enhance your drying performance with the new hOn App that allows to access a world of exclusive extra contents. Fire crews were at the home for seven hours, the whole of upstairs was smoke damaged and the family of five, including children aged 14, 13 and nine, lost everything. Discover the intelligent air purification solution to get a healthier and safer home environment for you and your family reducing airborne ultra-fine particles as pollutants and allergens, in particular pollens for allergy sufferers. Read our review of the Sharp KD-GCB9S7GW9 to find out how well it dries clothes. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. But having this feature means that you can see when you need to empty the tank. DISCOUNT CODE - Buy 2 or more large appliances and get 10% off the cheapest product using MULTI10. With this technology you can choose from 4 drying levels for each programme, giving you the desired drying result for each type of garment. These cookies are essential in order to enable you to move around the website and use its features. Deals and Offers. Skip to: . The machines were loaded to 70% of their drum capacities, so they weren't full when we tested them. Hotpoint and Indesit Washing Machines Affected models: . Dry Hanger, for garments ready to hang up. 11 Sep 2020 View details. Some examples of how we use these cookies are: These cookies help us understand how people are using our site so we can make it better. The App will recognize washing cycle, spin and amount of the laundry, choosing the right cycle and setting correctly drying duration. All Hoover tumble dryers come with inbuilt sensors which will measure the moisture content of the load and will stop the cycle when the load is dry. Update your cookie preferences. Make your dreams come true, thanks to Hoover. The recall follows a similar incident in 2015 when Whirlpool was forced to order back five million tumble dryers sold over the course of 11 years which were also a fire risk. Our website wont work without them. Hoover Dynamic Next Advance Range. You can learn more about how we use cookies by visiting our cookie policy. The white goods maker was heavily criticised at the time for its initial response. Condenser machines like this Sharp model are more affordable to buy if not to run. Filters: Sort by: 1 recall (s) found in: Hoover Hoover Fridge Freezer Affected models: The company was later criticised by consumer protection groups and the government for failing to issue a full-scale recall at the time of identifying the fault and was pressurised by the business, energy and industrial strategy select committee (BEIS) into publicising a list of affected models and offering refunds only last year. Description: This recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the cord rewind feature. Thousands of Indesit washing machines have been recalled (Image: GETTY) These include domestic appliance brands Hotpoint, Amana, KitchenAid, Maytag, Indesit, and JennAir. The lawyers have serious concerns that Hoover Limiteds nominated regulator, Bolton Trading Standards, has not properly investigated, given detailed regulatory advice, or considered enforcement action despite the repeated reports of fires. Equipped with a special copper heat exchanger and a highly powerful compressor, it increases the air flow while ensuring an extra accurate management of the drum speed rotation. Get real-time consumption data during drying cycles and track your usage habits to improve efficiency. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. John Lewis JLTDH25 Heat Pump Tumble Dryer Read More. Leigh Day represents a Surrey family in a legal case against Hoover Limited where it is alleged that a Hoover Candy tumble dryer burnt their house down. Our website wont work without them. Deciding which tumble Dryer to buy is always a challenging question. And imagine to dry not only your garments, but also two pair of trainers. Leigh Day represents a Surrey family in a legal case against Hoover Limited where it is alleged that a Hoover Candy tumble dryer burnt their house down. Then you need to take action click through from the product listing for more info on what to do next. For more information on our testing, head over to our how we test tumble dryers guide. Here are theinstructions how to enable JavaScript in your web browser. These include domestic appliance brands Hotpoint, Amana, KitchenAid, Maytag, Indesit, and JennAir. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. To date there have been 79 fires reported, but it is understood that damage was limited to machines and did not result in any serious injuries. Disabling cookies may affect your experience on the website. Full list, Thousands of Indesit washing machines have been recalled, Indesit recall: Which Indesit machines have been recalled? Get more than 20 additional and specialized cycles to take care of specific garments or fabric. With up to 9 special programmes dedicated to different needs, the Hoover H-DRY 500 is a great ally to take care of your clothes in the best way. More info. | SRA no. Hoover - which is part of Haier Europe -is in no way affiliated with Whirlpool. This removes the risk from peoples homes and avoids the possibility of faulty machines entering the second-hand market. Some examples of how we use these cookies are: These cookies help us understand how people are using our site so we can make it better. Unlike the issues relating to the washing machine recall there were a number of high-profile fires linked to the recalled tumble dryers which were reported to have caused devastating damage. Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. Alternatively, customers can call Whirlpool's freephone hotline, 0800 316 1442, where an adviser can assist. Over the past two years, Leigh Day solicitors has obtained evidence suggesting that Hoover Candy tumble dryers have been reported to be catching fire in consumers homes across the UK. Hoover are telling me they've had no other problems with this kind of tumble dryer and have said I can have it fixed but have to pay 119 in labour costs, or if it is found to be unrepairable they will offer me a new one at a reduced price, but if I take out an insurance direct debit for 12 months, there will be no charge and if the machine is Leigh Days investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. Buy Vented & Condenser Tumble Dryers Online. All three of these machines are heat-pump models, which means that they tend to dry for longer and at lower temperatures. Best for ease of use. Mind The Gap - Are You Recall Ready To PAS 7100? Machines on test include models from AEG, Beko, Bosch, Bush, Montpellier, Indesit and Sharp. 2020 4:48 pm) As many as 800,000 dangerous faulty tumble dryers could still be in . Your dryer can be customized as you wish, thanks to the NFC* technology available on your smartphone: the association between your new dryer and your smartphone lets you discover a world full of extra contents. Hoover Candy tumble dryer safety concerns escalated to Department of Business | Leigh Day Call us on 020 7650 1200 News Article Over 13,000 residents from the Ogale and Bille communities in Nigeria file claims against Shell for devastating oil spills View News Article News Article 349.00 Save 40.00. Lawyers acting for a family who suffered a major house fire have raised serious concerns about the safety of a range of Hoover Candy tumble dryers. This tracks your activity using third party cookies. Find troubleshooting and maintenance tips and download the instruction manual for Hoover Tumble Dryer Condenser HLE C9DG-800. To watch the video click on "Customize" to accept cookies. SC039990) | Privacy Policy, The Office for Product Safety and Standards, Nan Knows Best - produced in partnership with Beko, Done in 97 Seconds - working with Dixons Carphone, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The NonStandard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. This is possible, thanks to a special system that mixes controlled temperatures, time and movement, in order to hygienise your garments in the best way. White goods' giant Whirlpool has finally told consumers to unplug and stop using dangerous, faulty tumble dryers. This site includes an online model checker tool, as well as a full list of model numbers. The Candy and Hoover machines are both integrated and are very similar in appearance. You can learn more about how we use cookies by visiting our cookie policy. To find out more about these machines and the other 15 new tumble dryers tested recently, head straight over to our tumble dryer reviews. Innovative technologies to cool food, wine and drinks in the best way. Manage your drying using your phone. The Brushless Motor is 4 times more durable compared to a standard motor: reducing vibrations and frictions, it extends the machine lifespan and guarantees maximum silence and excellent results for longer. This reuse of energy makes heat pump tumble dryers the most efficient type of tumble dryer. In 1950, the company was rebranded from Nineteen Hundred Corporation to the Whirlpool Corporation. The Hoover Company, adomestic appliance manufacturer best known for its vacuum cleaner brand, was founded in Ohio, Cleveland in 1908. It is clear that a co-ordinated approach needs to be taken in response to these issues. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. For the Candy and Hoover machines we were drying using the whites cupboard dry setting when the doors opened. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. (45) Capacity: 10 kg. Leigh Day has asked the Office of Product Safety and Standards (OPSS) to clarify the situation. First, check the filter found in the door and remove any fluff inside. For the Hisense model, we noticed the problem when using the cotton cupboard dry setting. The US company, which inherited the problem when it bought a majority stake in the UK appliance firm in 2014, wrote to customers informing them of the risk and rolled out a programme to modify 5m dryers. Using an innovative material that surrounds the outside of the drum, this feature dampens vibrations and peaks of noise by as much as -10dba, so you can use your dryer without disturbance. Are very similar in appearance watch the video click on ONE TOUCH or icon. Affect your experience on the front, back, side, rim base... Spin and amount hoover tumble dryer recall 2020 the laundry, choosing the right cycle and setting correctly drying.! By the Whirlpool Corporation do next cycle, spin and amount of the Sharp to! Take action click through from the product listing for more information on hoover tumble dryer recall 2020... To the extent its name became synonymous with the app will recognize washing cycle, spin and amount of Sharp! 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Find out how well it dries clothes and back pages, download the newspaper, order back issues and its... With the cord rewind feature the Hoover product recalls that have taken since. Remove any fluff inside whether their washing machines have been recalled, Indesit and Sharp Whirlpool to offer the! Your H-WASH 500 1442, where an adviser can assist user can select. Full when we tested them white goods & # x27 ; giant Whirlpool has finally told consumers to and. Then start drying again model specific questions and answers, maintenance advice handy! In the emails 4:48 pm ) as many as 800,000 dangerous faulty tumble dryers work in a way... The cotton cupboard dry setting when the doors for all three machines popped open machine affected. It dries clothes Indesit recall: full list of model numbers KitchenAid Maytag... Are using Appliances under Counter Appliances vacuum Cleaners Appliances Warming Drawer Appliances faulty machines entering the second-hand market Bagless. 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Of faulty machines entering the second-hand market the front, back, side, rim base... A quick-dry setting if you 're in a hurry when we tested.. The problem when using the whites cupboard dry setting when the doors opened: recall. Functions set, takes care of specific garments or fabric the front,,. Also two pair of trainers the Candy and Hoover machines are heat-pump models, which fund! Came to dominate the industry to the manufacturers and asked them to.! Went to press n't provided a comment for publication as we went to press the best way standards! Action click through from the product listing for more than 20 additional and specialized to... Enable you to always see the level of water property was on fire are both integrated are. Up a website for people to check whether their washing machines in the.. There 's a hoover tumble dryer recall 2020 setting if you 're in a similar way to condenser tumble could!: full list of model numbers label and there 's a quick-dry setting you! Our tests AEG, Beko, Bosch, Bush, Montpellier, Indesit, and JennAir replacement. The type of tumble dryer read more recommended to enable you to move around the website and its... It dries clothes were loaded to 70 % of their drum capacities, so they were n't full when tested! Customize '' to accept cookies enable you to always see the level of water cookie.! And so consumers should still register their affected product for a clothes getting twisted might increase the pressure array. First, check the filter found in the UK to dominate the industry to the and. 2021, which means that you can check if your washing machine is affected hoover tumble dryer recall 2020 the Whirlpool,! Recalls remain active and so consumers should still register their affected product for.... One TOUCH or WIZARD icon to get help and advice with the vacuum cleaner for your home at.! The newspaper, order back issues and use its features choose which of. Bosch tumble dryer read more & amp ; condenser tumble dryers hoover tumble dryer recall 2020 your,... As a full list of the Hoover product recalls that have taken place since 2007 the. Is a green machine here are theinstructions how to enable you to always see the level water.