Please note that GoBank does not have any information regarding your payment status or eligibility. 4.50% Annual Percentage Yield (APY) as of January 2023. Expiration date. Cash-Back Rewards of 1% Cash Back are earned on qualifying purchases using the Card or the Card number (less returns and credits) up to a maximum of $100 per month. You can select the Contact Support option on this page. This scam of a bank needs to be shut down. Unapproved checks will not be funded to your card or account. Banking experience. You can reach the Green Dot Visa Secured Credit Card customer service by phone at (866) 291-0818 or by mail. *NO PURCHASE NECESSARY. After opening an account, youll receive a debit card in seven to 10 days. If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. Ive tried every way to get my 20 dollars back. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Information is displayed first and foremost for the benefit of consumers. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. How does the debit card (ePayment/Way2Go Card) work? Learn more(Overdraft Protection PDF). Find your bank's phone number online or on a statement to ensure. GO2bank is an online and mobile banking solution. ACCENT IS HORRIBLE when they ask security questions!! Activated, chip-enabled debit card required to use Ingo Money check cashing service. Mobile number or email address verification and mobile app are required to access all features. How do I know I can trust these reviews about GO2bank? Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Go2bank 4.5% APY Up To $5000 On Savings Account. New and referring GO2bank accountholders may earn no more than $1,500 in referral rewards per calendar year (January 1 - December 31). NO PURCHASE NECESSARY. All the things you love about being in the GoBank family, plus more, now available with GO2bank. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Requested my money and they just keep making excuses, submitted my driverslicense front and back they say its not current. Limit one credit per customer. GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 Previously authorized transactions and deposits/transfers to your account will function with a locked card. Mobile number or email address verification and mobile app are required to access all features. Poor bank poor services. I then tried to log in but wouldn't accept my password. I was a customer for 4 years and this is what i get. Overdrafts are paid at our discretion. Get your money in minutes or in 10 days. Call us Contact Customer Support at (855) 459-1334 We're available to help you 24 hours a day, 7 days a week. Yes, GO2bank is a brand of Green Dot Bank, which was founded in 1999 and has served over 33 million customers. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. Thank goodness my account is closed. Active GO2bank account required to receive eGift Cards. GoBank also has helpful tips about fraud. What is a PIN? Do Not Sell or Share My Personal Information, Control your account from virtually anywhere, View balance and transaction history and see other account information. The fees are ridiculous and they hold you accountable for unauthorized charges. The Uber Debit Card by GoBank account opening is subject to Green Dot Bank approval. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. However, you can apply for the Go2Bank Secured Credit Card, instead. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Report Fraud. Online access and identity verification (including SSN) is required to open an account. Card benefits are subject to change. Subject to Official Rules. For additional information about Annual Percentage Rates, fees and other costs, see the, FREE monthly credit score powered by Equifax, Withdraw cash for free at thousands of ATMs nationwide. Must be a resident of the 50 U.S. states (excl VT) or DC & 18 or older to enter. Sweepstakes ends 7/23/19. Need to check the status of your advance Child Tax Credit payment with the IRS? Customer support from GO2bank is available seven days a week over the phone and by chat. I cant say enough BAD things about GO2Bank. Find eGift Cards purchased for myself. Unsubscribe easily. Therefore I cant get my money. Your wireless carrier may charge a fee for data usage. ** Retail service fee and limits apply. Transferred 20 dollars to go2. 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Credit Repair Explained: Should You Pay For Help? Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Keep in mind, however, that the Go2Bank Secured Credit Card requires a security deposit of at least $100, which will act as your credit limit. Please visit. Limits apply. Fees apply for approved Money in Minutes transactions funded to your account. Unsubscribe at any time. Box 9206Old Bethpage, NY 11804-9201. Or via Mobile App and Online . Personalized debit card required for some features. Get your government benefits up to 4 days early. with eligible direct deposit** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Keep in mind that a PIN is required to withdraw money from an ATM. Look under "Account information" for your routing number, and toggle on "Show ACH account number" to view your account number. They could see the pending refund but wouldnt give me any longer than 24 hours to get my account back to a positive. This bank is a Fraud so I warn you all, this place makes your life a inconvenience. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Quick help guides. Go Bank all a sudden closed my bank account with no warning and are keeping my money. You will also be charged a cash advance fee of 5% (min $5) of the amount you withdraw. They have held my money all the while taking 5 dollars a month service fee. If you get a phone call or text message from your bank, claiming your account has been compromised, hang up and call back. Check out the GoTo Connect Community to crowd source your question and read relevant posts from our product experts and other GoTo Connect users like you. They plan to never give me my money but i hope to alter that outcome. I had to replace my card back in December and its now February and still havent received a card yet. Set up direct deposit notifications. EVEN IF U CLOSE THE .account!!. Set up direct deposit and access funds up to two days early, Deposit cash at a participating retailer, including CVS and Walgreens, Withdraw money from in-network ATMs with no fee, Opt in for overdraft protection up to $200, Transfer money from a linked debit card or bank account, Apply for a secured Visa credit card and build credit, Store money in up to five vaults and earn 1% annual percentage yield (APY), Get free access to your Experian credit report, FICO Score and ID theft protection by enrolling in Experian Credit Care Advantage. How do I check the balance of an eGift Card? All checks are subject to approval for funding in Ingo Moneys sole discretion. So please please DONT use Go2bank or green dot bank BEWARE!!!! Copyright 2022 Consumers Unified LLC. Yes, funds in a GO2bank account are FDIC-insured up to $250,000. The reward is paid to each party within 48 hours after qualifying funds are first deposited into the referred individual's new Account. Limits apply. If you dont receive direct deposits, there is a $5 fee per month. Spoke with supervisors there impossible. You can barely understand NOTHING! This is nothing but retaliation for being frustrated and voicing it last night. As such, the availability or timing of early direct deposit may vary from pay period to pay period. The best phone number for GoBank is their 888-288-1843 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. (This form may still be requested by your customer service representative.) I was also told to borrow money from a friend or family member when a company accidentally charged my card instead of refunding and it over drew my account. For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Account must be in good standing and chip-enabled debit card activated to opt in. You will be asked for your name, date of birth, Social Security number and phone number. They also charge you fees for in network ATM withdrawals. The qualifying direct deposit must be made by the referred individual's employer, payroll provider, government benefits, or unemployment benefits payor by Automated Clearing House (ACH) deposit. All rights reserved. All rights reserved. Company is Horrible, do not get invoked with the people! GO2bank is a good option if youre looking for a digital banking solution. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Partner terms and conditions apply. How do I know if I am eligible for the Child Tax Credit? See youraccount agreementfor fees, terms and conditions. We'll use your email address to have your information ready when you call. GO2bank is a trademark of Green Dot Corporation. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. No, a GO2bank Visa debit card is linked to your primary deposit account. I always had issues with the app. Account must be in good standing and chip-enabled debit card activated to opt-in. Green Dot is a registered trademark of Green Dot Corporation. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. *Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. 16 digit card number. See. Other fees apply. GO2bank | The Ultimate Mobile Bank Account Get your tax refund up to 5 days early with direct deposit and a chance to win $500 - Learn more the ultimate mobile bank account no monthly fees with eligible direct deposit* no hidden fees* Open an account Activate your card Get your pay early Say no to fees Stay covered Keep your money safe How can I reach the Green Dot Platinum customer service? Us mail does not come to my home address. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Lucho refused to unlock it. I wouldnt give 1 start if it would let me. Need a replacement card? Void where prohibited or restricted by law. You can also get early access to direct deposit funds and build credit with a secured credit card. The worst unethical company ever. 2023 GO2bank. The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. 5. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. SeeDeposit Account Agreement (PDF)for details. After 4 years and 100000 of dolkars on their card and this is how i am treated. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Void where prohibited. Enjoy reading our tips and recommendations. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Reach customer service by phone between 5 a.m. and 9 p.m. Pacific time . Get buying tips about Online Banks delivered to your inbox. Please note we removed email as a contact option in some countries. I am very disappointed and angry. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. That a PIN is required to access all features ) 291-0818 or by mail chat... 20 dollars back assist with Credit rehabilitation product tier of insured depository institutions for which data is available seven a. Keeping my money but i hope to alter that outcome ready when you call money improve! 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